Inside Sales Specialist

Prysmian • Highland Heights, OH

10d • Onsite

About The Position

Prysmian is the world leader in the energy and telecom cable systems industry. Each year, the company manufactures thousands of miles of underground and submarine cables and systems for power transmission and distribution, as well as medium low voltage cables for the construction and infrastructure sectors. We also produce a comprehensive range of optical fibers, copper cables and connectivity for voice, video and data transmission for the telecommunication sector. We are 30,000 employees, across 50+ countries. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is helping transform the world around us. Make Your Mark at Prysmian - Join Us

Requirements

• At least 2 years or more relevant work experience
• Experience in sales, customer service, and/or account management
• Proficiency in Microsoft Office systems
• Analytical, documentation, and problem-solving skills
• Above average technical aptitude to understand product functionality, specifications, and applications
• Excellent written and verbal skills
• Desire and ability to excel in a rapidly changing, fast-paced environment
• Motivated both individually and on a team level
• Organizational, time management, multi-tasking, and follow-up skills
• Driven to provide accuracy and excellence daily
• High level of professional ownership and reliability
• Legal authorization to work in the US is required.

Nice To Haves

• Associate or Bachelor's degree
• Knowledge of EDI, ERP systems such as SAP or AS 400 Mainframe a plus

Responsibilities

• Support the sale of products by partnering with Outside Sales and/or Sales Agents to increase sales by managing quote requests, sales leads, product promotions and or analysis of sales data
• Manage customer requests daily, including phone calls, e-mails, EDI and other forms of electronic communication
• Manage quote requests and analyze data supplied by our customer; and provide pricing and product availability in a timely fashion.
• Upon successful completion of training, empowered to make pricing decisions based on price guidelines, market feedback, and recommendations from Outside Sales
• Process orders from customers and acknowledge within posted guidelines for various Specialty markets as needed by the business
• Process customer returns and claims in a timely manner and initiate a corrective action, if necessary
• Provide back-up assistance and coverage for other teams as needed
• Interface with various departments within the company, including Shipping, Scheduling, Quality, Manufacturing, Credit, Finance, Engineering, and Product Management, in order to meet the needs of the customer and to ensure timely delivery and accurate receipt of products
• Review and interpret customer specifications, applications, and terms and conditions with assistance from Engineering or Marketing
• Continuously develop product knowledge through internal and/or external training initiatives
• Participate in cross-functional projects impacting the department and the organization
• Be the voice of the customer to the Prysmian organization

Benefits

• Prysmian is committed to the development of an organization that prioritizes talent, where people feel respected, included, and free to fully express their potential just as they are.
• All Managers and HRs in Prysmian are responsible for ensuring DE&I policies are respected during the recruiting process, as well as recognizing and mitigating unconscious biases that must not influence our selection processes.
• All persons will be considered for employment without regard to their race, ethnicity, religion, nationality, origin, citizenship status, socio-economic status, age, sex, gender identity or expression, sexual orientation, marital status, disability, military service or veteran status, pregnancy, parental leave, medical conditions, or any other characteristic protected by applicable federal, state or local laws.
• Prysmian will endeavor to make a reasonable accommodation for any disclosed physical or neurological condition or disability of a qualified applicant unless the accommodation would impose an undue hardship on the operation of our business.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree