Inside Sales

Richards Building Supply • Ladson, SC

12d

About The Position

Richards Building Supply is seeking a driven Inside Sales Representative to support customer relationships and provide product guidance to contractors and industry professionals. The role handles customer interactions in person and by phone, supports sales efforts with Outside Sales representatives, and helps ensure orders are processed and fulfilled smoothly. It is a full-time, Monday–Friday position with consistent hours based on branch operations. Overnight travel may be required, up to 10%.

Requirements

• Two to three years of experience in a customer-facing role.
• Strong computer skills, including Microsoft Office.
• Ability to multitask in a fast-paced environment.
• Willingness to travel overnight, up to 10%.

Nice To Haves

• Customer-facing experience in sales, retail, or distribution is preferred.
• CRM experience is a plus.
• Industry knowledge is a plus.
• Spanish-speaking skills are an advantage.

Responsibilities

• Advise customers and help them select appropriate products for their projects.
• Handle inbound and outbound customer interactions by phone and in person.
• Collaborate with Outside Sales representatives to drive sales and address customer needs.
• Process orders, track inventory, and coordinate product transfers.
• Inform customers about promotions, new products, and industry trends to support sales opportunities.
• Maintain accurate records, process payments, and support seamless order fulfillment.

Benefits

• 20 paid days off, including PTO, holidays, and a company closure between Christmas and New Year’s.
• Competitive hourly pay and overtime potential during peak season.
• Eligibility for discretionary holiday and performance bonuses.
• Medical, dental, and vision insurance with significant employer contributions.
• 401(k) with a company match.
• Voluntary disability coverage and accident insurance.
• Training, promotions, and other career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed