About The Position

Echo Electric, a brand owned by Sonepar, is hiring an Inside Sales Representative in Spencer, Iowa. The role supports market-share growth by nurturing existing client relationships and providing outstanding customer service. The representative identifies customer needs and recommends electrical products or solutions, provides product information and quotes, processes and tracks orders, and collaborates with sales and other departments to support successful fulfillment. The role also involves keeping current with industry developments and participating in training to build electrical product and application knowledge. The stated schedule is Monday through Friday, 7:00 a.m. to 5:00 p.m. The position requires the ability to alternate between sitting and standing, use a keyboard, speak and hear effectively, and see clearly at close range for computer use.

Requirements

  • High school diploma or equivalent, with secondary or post-secondary coursework concentrated in sales or marketing, or equivalent on-the-job experience as determined by Echo Electric.
  • At least two years of sales, electrical, or distribution experience and/or product and application knowledge.
  • Commitment to and demonstration of high ethical standards in professional behavior and interactions.
  • Strong customer service orientation.
  • Ability to perform basic mathematical functions and calculations.
  • Time-management and organizational skills, including the ability to plan and manage multiple priorities simultaneously.
  • Attention to detail, problem-analysis, and resolution skills.
  • Ability to sit and/or alternate between sitting and standing at will.
  • Ability to use a keyboard to enter text or data into a computer.
  • Ability to speak clearly to exchange ideas, convey information to clients or the public, and accurately communicate detailed spoken instructions to other workers.
  • Ability to hear, understand, and distinguish speech and other sounds, including in-person speech, telephone, and computer audio.
  • Close-range vision of approximately 20 inches or less, such as for computer use.

Responsibilities

  • Understand client needs and recommend electrical products or solutions that meet their requirements.
  • Provide product information, pricing, and quotes to clients by phone and email in a timely and accurate manner.
  • Enter, track, bill, and expedite direct and stock customer orders, backorders, and vendor purchase orders, including stock transfers when appropriate.
  • Develop and maintain strong relationships with existing clients to support customer satisfaction and repeat business.
  • Collaborate with the sales team to develop and implement strategies for achieving sales targets and objectives, and find win-win solutions.
  • Coordinate with departments such as logistics to support sales efforts and seamless order processing and fulfillment.
  • Stay up to date on industry trends and market developments.
  • Participate in training to gain electrical product knowledge and application expertise.

Benefits

  • Medical, dental, and vision insurance
  • Employer-paid short-term and long-term disability insurance
  • Employer-paid life insurance
  • Paid time off
  • Paid holidays
  • 401(k) match
  • Profit sharing
  • Tuition reimbursement
  • Employee development
  • Annual safety shoe reimbursement
  • Employee discount on products
  • Access to personal-development training
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