Inside Sales Representative - Edwardsville, IL (STL)

SBP Careers•Edwardsville, IL
•Onsite

About The Position

Amerhart, an SBP company, is hiring an Inside Sales Representative for its Edwardsville, Illinois facility. The position serves as a key link among customers, outside sales staff, product managers, truck drivers, warehouse personnel, and Amerhart, helping meet customers’ building-material needs while supporting the company’s team philosophy, sales objectives, and margins. Relationship building is central to the role and relies on effective communication and balanced problem resolution.

Requirements

  • High school diploma.
  • Two years of experience in customer service or sales.
  • Demonstrated ability in consultative sales and problem-solving techniques.
  • Excellent verbal and written communication skills.
  • Strong initiative and ability to work as a self-starter with limited management oversight.
  • Ability to establish and maintain effective working relationships in a cross-functional team environment.

Nice To Haves

  • Knowledge of building materials and their applications, the lumber market, and the construction industry.

Responsibilities

  • Plan daily with Inside Sales team members to maintain current business and identify future sales leads.
  • Proactively communicate customer-specific information, including low-inventory items, sample requests, and projected truckload orders, to customers and internal teams.
  • Call customers on the daily delivery route to generate sales and inform them of pricing, quantity price breaks, daily specials, and product availability.
  • Use business intelligence and customer resource management tools daily to identify opportunities and obstacles.
  • Explain Amerhart’s credit program to customers.
  • Keep the credit department informed of circumstances that could adversely affect collections.
  • Resolve pricing issues with the Sales/Branch Manager and Product Manager when necessary.
  • Maintain up-to-date customer quote files.
  • Support the Amerhart strategic plan and its actionable behaviors.
  • Attend sales meetings and training as scheduled.

Benefits

  • Medical insurance, available on the first of the month following 30 days of employment.
  • Dental insurance, available on the first of the month following 30 days of employment.
  • Vision insurance, available on the first of the month following 30 days of employment.
  • Company-paid life insurance and disability coverage.
  • 401(k) with company match.
  • Company-paid time off.
  • Paid holidays and floating holidays.
  • Additional perks.
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