Inside Sales Representative

FERGUSON•Lenexa, KS
•$19 - $30

About The Position

Ferguson is seeking a motivated and detail-oriented Inside Sales Representative to join its team in Kansas. The role supports sales activity in the utility market segment by preparing quotations, researching sales opportunities, providing product and technical information, and coordinating with customers and internal teams. The representative also supports the full Order-to-Invoice cycle, helps resolve order and service issues, and ensures applicable quality and Health, Safety, and Environmental requirements are met. The schedule is Monday through Friday, 8:30 a.m. to 5 p.m., with a rotating Saturday shift from 10 a.m. to 3 p.m. The posting lists a starting wage of $21 per hour or more depending on experience, a pay range of $18.71 to $29.92 per hour, and eligibility for a bonus or incentive plan.

Requirements

  • 1 to 3 years of experience in sales support, customer service, or a related role.
  • Developing knowledge of sales techniques such as prospecting, negotiation, persuasion, and closing.
  • Strong organizational and project management skills.

Nice To Haves

  • Experience in a target-driven sales environment.
  • Experience in project management.

Responsibilities

  • Prepare and manage detailed pricing proposals and quotations for products and services across various projects.
  • Support new sales opportunities by monitoring bids, researching projects, and assisting with prospecting efforts.
  • Provide product and technical information to outside sales representatives to support sales generation in the utility market segment.
  • Develop and maintain customer documentation outlining product information and solution details.
  • Serve as a liaison between customers and internal teams to facilitate communication, timely order fulfillment, and resolution of technical or service-related issues.
  • Oversee and support the full Order-to-Invoice cycle, uphold quality standards, and manage corrective actions and field quality reports.
  • Comply with company policies, including Health, Safety, and Environmental requirements.
  • Maintain regular, reliable attendance and complete other duties as assigned.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Life insurance
  • 401(k) with company match
  • Mental health coverage
  • Gender affirming and family building benefits
  • Paid parental leave
  • Associate discounts
  • Community involvement opportunities
  • Bonus or incentive plan
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