Inside Sales Representative

TAL Building Centers•Dillon, MT
•$19 - $28•Onsite

About The Position

The Inside Sales Representative is an in-branch, store-based role primarily responsible for serving existing account customers and secondarily for helping walk-in, cash, DIY, and homeowner customers with project-based sales. The representative manages the customer sales process end to end, from identifying leads and negotiating deal phases through closing. The role is performed onsite at a TAL Building Centers store; remote work is not available. The representative develops and maintains customer relationships, identifies requirements, prepares estimates and sales documentation, and coordinates with yard, store, office, and credit personnel to support a smooth customer experience. Starting wages depend on experience and education.

Requirements

  • High school education or equivalent.
  • 1–2 years of sales experience.
  • Ability to work as part of a team and communicate effectively.
  • Good understanding of the contractor sales process.
  • Proficiency with Microsoft Office tools and point-of-sale programs.

Nice To Haves

  • Sales experience in the building industry or construction environment is preferred.

Responsibilities

  • Identify and develop potential customers and make effective sales presentations.
  • Establish relationships with potential customers, assess their requirements, and offer tailored solutions.
  • Build and maintain relationships with existing customers, ensuring their needs are met and concerns are addressed promptly.
  • Consult with customers about functional and spatial requirements and prepare information on designs, specifications, materials, equipment, estimated costs, and building time.
  • Prepare estimates and process quotes, purchase orders, tickets, changes, and invoices in accordance with Quote Management Guidelines.
  • Achieve the greatest gross margin dollar potential on sales.
  • Assist with customer service issues, including credits, refunds, returns, and exchanges.
  • Coordinate with yard, store, and office personnel to ensure sales orders are executed and customers receive an exceptional experience.
  • Handle special orders and assignments.
  • Assist the credit department in ensuring credit requirements are met.
  • Communicate effectively with customers and internal team members.
  • Maintain the current customer base and increase wallet share.
  • Perform other duties as assigned.

Benefits

  • Affordable health and dental insurance through a national network.
  • Employer contributions to a health savings account (HSA).
  • Employer-paid vision insurance.
  • Employer-paid life insurance.
  • Paid time off, including the employee's birthday.
  • 401(k) options.
  • Training, professional development, and career advancement opportunities.
  • Product discounts.
  • Incentives, reward and recognition opportunities, and voluntary benefits.
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