Inside Sales Representative-Distribution

Precision Pumping Systems•Boise, ID

22d

About The Position

The Inside Sales Representative supports daily sales operations for a growing MRO (Maintenance, Repair, and Operations) distribution division at a leading OEM manufacturer. The role handles customer inquiries, processes orders, coordinates with vendors, and provides customer service by phone and email. It also involves light warehouse duties and hands-on product training.

Requirements

Proficiency with Microsoft Office, including Outlook, Excel, and Word.
Strong written and verbal communication skills.
Ability to manage multiple tasks and prioritize effectively.
Comfort working in both office and warehouse environments.
Positive attitude, strong attention to detail, and commitment to customer service.
Ability to lift up to 70 lbs.

Nice To Haves

Prior inside sales, customer service, or distribution experience; MRO or industrial sales experience is a plus.
Experience with QuickBooks or similar accounting or order management systems.

Responsibilities

Serve as the primary point of contact for customer inquiries via phone and email.
Provide accurate product information and guide customers through order selection.
Process customer orders using QuickBooks, vendor portals, and internal order systems.
Prepare and update documents using the Microsoft Office Suite.
Coordinate with vendors to check availability, pricing, and lead times.
Support warehouse operations, including packaging and shipping orders.
Maintain organized sales records and assist with inventory coordination.
Participate in on-the-job product training to build product knowledge and support customer needs.
Collaborate with internal departments to ensure smooth operations and customer satisfaction.