Inside Sales - San Francisco

Perennials and Sutherland LLC•San Francisco, CA
•$70,000 - $80,000•Onsite

About The Position

Perennials and Sutherland, LLC is seeking an Inside Sales Representative for its San Francisco Studio. The role is suited to a dynamic, customer-focused individual with strong communication skills and a passion for luxury products. The representative engages with prospective and existing clients, supports interiors projects from early design through development, and helps manage project budgets and schedules. They prepare and follow up on sales quotes, resolve customer concerns, maintain client records in Salesforce, work toward showroom sales goals, and collaborate with the team to attract clients and cultivate sales.

Requirements

  • At least two years of inside sales experience, including order processing and payment deposits.
  • Excellent written and verbal communication skills.
  • Intermediate knowledge of Microsoft Word, Excel, and PowerPoint.
  • Knowledge of Microsoft Outlook inbox management.
  • Ability to lift and move up to 10 pounds.
  • Ability to sit, stand, and walk throughout the day.

Nice To Haves

  • Bachelor’s degree or equivalent.
  • Experience with Salesforce or another CRM system.

Responsibilities

  • Engage with prospective and existing clients in person, by phone, email, and online to understand their needs and preferences.
  • Collaborate on interiors projects, including client needs, conceptual and schematic design, design development, and management of budgets and schedules.
  • Resolve customer concerns about products and services to support a positive customer experience.
  • Prepare accurate, detailed sales quotes covering selected products, quantities, and pricing; present them professionally and follow up with clients at appropriate times.
  • Maintain accurate records of communications, quotes, and client interactions using Salesforce.
  • Strive to achieve and exceed showroom sales goals.
  • Collaborate with the team to generate new clients and cultivate sales.

Benefits

  • 15 days of paid time off per year, accrued bi-weekly.
  • Eight sick days per year.
  • 11 paid holidays.
  • Medical, dental, and vision insurance, including an HDHP with HSA.
  • 401(k) retirement plan with bi-weekly company match.
  • Company-paid life insurance and long-term disability insurance.
  • Voluntary benefits including short-term disability, supplemental life/ADD, critical illness, accident, Norton, and hospital indemnity.
  • Employee Assistance Program.
  • Vibrant office culture, a welcoming and inclusive executive team, and work-life balance.
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