Inside Sales

Richards Building Supply • Ladson, SC

10d

About The Position

Richards Building Supply is hiring an Inside Sales Representative to support customer relationships and sales growth. The role provides guidance to contractors and industry professionals, handles customer interactions by phone and in person, and works with Outside Sales representatives to meet customer needs and drive sales. The position also supports order processing, inventory tracking, product transfers, payments, recordkeeping, and order fulfillment.

This is a full-time, Monday–Friday position with consistent hours based on branch operations and no weekend work. The company describes a supportive, team-driven environment and offers training and opportunities for career growth. Overnight travel of up to 10% is expected.

Requirements

• 2–3 years of experience in a customer-facing role.
• Strong computer skills.
• Ability to multitask in a fast-paced environment.
• Willingness to travel overnight up to 10%.

Nice To Haves

• Experience in sales, retail, or distribution is preferred.
• Microsoft Office skills and CRM experience are advantageous.
• Industry knowledge is a plus, though training is available.
• Spanish-speaking skills are a strong advantage but are not required.

Responsibilities

• Advise customers and help them select suitable products for their projects.
• Handle inbound and outbound customer interactions by phone and in person.
• Collaborate with Outside Sales representatives to drive sales and resolve customer needs.
• Process orders, track inventory, and coordinate product transfers.
• Educate customers about promotions, new products, and industry trends to maximize sales opportunities.
• Maintain accurate records, process payments, and support seamless order fulfillment.

Benefits

• 20 paid days off, including PTO, holidays, and a company closure between Christmas and New Year’s.
• Strong hourly rate and overtime potential during peak season.
• Eligibility for discretionary holiday and performance bonuses.
• Medical, dental, and vision insurance with significant employer contributions.
• 401(k) with company match.
• Additional voluntary benefits, including disability coverage and accident insurance.
• Training, promotions, and other career-growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed