Inside Sales

Acme Manufacturing Company Inc.•Cullman, AL

18d•Onsite

About The Position

Perfection Chain Products is seeking a motivated, results-oriented Inside Sales Representative to join its sales team at the Cullman, Alabama facility. The role works directly with an Outside Sales Representative to manage and grow business in an assigned territory. The representative maintains existing customer relationships, identifies new sales opportunities, and supports the territory’s sales objectives. This is an office-based, on-site position with no travel required. The successful candidate takes ownership of customer relationships, communicates proactively, stays organized, and contributes to territory growth in collaboration with the sales team.

Requirements

Previous inside sales, customer service, or account management experience is preferred.
Strong verbal and written communication skills.
Proficiency in Microsoft Office, particularly Excel and Outlook.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated and dependable, with the ability to work independently and as part of a sales team.
Strong problem-solving skills and a customer-focused approach.

Nice To Haves

Experience in manufacturing, industrial products, or distribution.
Experience with order management systems.

Responsibilities

Partner with the assigned Outside Sales Representative to manage and grow sales within a designated territory.
Build and maintain relationships with existing customers through regular communication and follow-up.
Contact customers and prospects to identify new business opportunities.
Prepare quotations, follow up on open quotes, and convert opportunities into sales.
Respond to inquiries about products, pricing, availability, and lead times.
Process customer orders accurately and efficiently.
Coordinate with the Outside Sales Representative on customer needs, account strategies, and territory growth opportunities.
Identify opportunities to increase sales through additional product offerings and customer development.
Work with production, purchasing, and shipping departments to meet customer expectations.
Resolve customer concerns professionally and promptly.
Maintain accurate customer information, sales records, and order details.
Contribute to territory sales goals and company objectives.