Inside Sales Representative - Pacific Northwest

Standard Process • Washington, DC

3d • $27 - $40

About The Position

Under the direction of the District Sales Manager, the Inside Sales Representative drives sales in the assigned district. The role provides product information to customers and uses the company selling process to close sales. It develops new leads and communicates with current customers through needs analysis to support a smooth sales process. Sales goals are pursued through daily outbound calls, emails, and other designated touch points with qualified leads, existing accounts, and new customers. The position also travels to regional or national tradeshows and conferences to represent Standard Process in an exhibitor booth.

Requirements

• At least 2 years of experience in inside sales, account management, or customer support.
• Excellent verbal and written communication skills.
• Results-driven, high-energy, self-starting approach and strong desire to succeed.
• Strong commitment to customer service and product descriptive skills.
• Strong organizational and time management skills.
• Adaptability, professionalism, courtesy, and motivation.
• Knowledge of commonly used terms in the supplement industry.
• Ability to multitask and work in a fast-changing environment.
• Ability to work independently and as part of a team.
• Willingness to learn new skills and actively participate in professional development.
• Proficiency in Microsoft Word, Excel, and PowerPoint, and ability to use sales and marketing software and CRM effectively.
• Strong internet research skills.
• Competencies: verbal and written communication, ethics and integrity, customer focus, personal accountability and professionalism, selling skills, results orientation, perseverance and tenacity, and resilience.

Nice To Haves

• Bachelor’s degree in Sales or Marketing, or equivalent work experience in a related field.
• Experience with consultative phone sales, presenting product information, prospecting, and cold calling.
• Experience using Customer Relationship Management (CRM) software.

Responsibilities

• Meet and exceed assigned sales revenue and account contact goals for the territory.
• Develop professional sales relationships with healthcare practitioners via phone and email.
• Manage high volumes of inbound and outbound calls and emails to support customers.
• Process customer orders by phone and email.
• Communicate professionally with external customers and internal departments.
• Use product knowledge and sales skills to identify and meet customer needs.
• Keep current on Standard Process product and service information and updates.
• Explain and demonstrate product and service features.
• Convert pre-qualified leads and generate new business with existing customers.
• Provide superior customer service.
• Handle customer inquiries about products, costs, shipping, tracking, and related topics.
• Assist the field sales organization with sales-related activities as needed.
• Maintain a customer and lead database and record communications and opportunities in a CRM tool.
• Organize and prioritize customer follow-up calls.
• Learn about the industry, products, market segments, and tools to grow customers.
• Partner with Sales, Customer Care, Analytics, Marketing, and Finance to advance the sales process.
• Use analytics and market intelligence to make strategic decisions that drive business growth.
• Travel to regional or national tradeshows and conferences to represent Standard Process in an exhibitor booth.

Benefits

• Competitive salary and annual incentive program.
• Comprehensive health care and flexible benefit plan.
• Company-matched 401(k) plan.
• Profit sharing plan.
• Wellness program, including daily fitness classes, free life coaching services, and a $450 monthly Standard Process supplement allowance.
• Paid time off.
• Educational assistance.
• Company-hosted outings and events.
• Community involvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed