Inside Sales Representative - Greenville

Empower Rental Group • Piedmont, SC

5d • Onsite

About The Position

Empower Rental Group is hiring an Inside Sales Representative for its Greenville store in Piedmont, South Carolina. The role supports branch operations by working with customers, vendors, and branch employees to provide operational services. It also supports sales as needed and includes completing outbound sales calls. The position combines operational tasks and customer service for internal and external customers, requiring cooperation with the team to ensure orders are placed correctly and customers receive what they need.

Requirements

• Highly motivated operational professional able to work within assigned guidelines.
• High energy and a customer-service attitude.
• Exceptional communication, presentation, and persuasion skills, with a positive professional attitude.
• Strong attention to detail and accuracy.
• Proficient computer skills, including MS Word, PowerPoint, Excel, and Outlook.
• Ability to manage multiple tasks simultaneously and adapt to shifting priorities.
• Excellent time-management skills.
• Ability to work in a fast-paced, entrepreneurial environment.
• Exceptional verbal and written communication skills.
• Decision-making, problem-resolution, and creative-thinking skills.

Responsibilities

• Answer operational branch calls and take ownership of customer needs.
• Assist customers with pick-ups and deliveries, including walk-in customers where applicable.
• Complete daily outbound sales calls according to assigned quota and record all calls in the rental system’s electronic call logs.
• Route trucks, maintain communication with drivers, and schedule drivers.
• Schedule truck maintenance.
• Record call-off numbers and communicate them to customers.
• Complete contract closeouts, rental-period invoicing, and cycle invoice accuracy tasks.
• Complete on-site fuel inventory and order fuel.
• Write purchase orders.
• Coordinate with the Shop Foreman or rental shop to assign equipment to orders.
• Complete truck PPE inventory.
• Assist outside sales representatives.
• Assist with project execution tasks, including questions about administration, delivery, or invoicing.
• Handle customer inquiries and requests in a timely manner and communicate frequently with customers.
• Maintain a safe work environment.
• Perform other related duties as assigned.

Benefits

• 401(k) with company match
• Weekly pay
• Medical insurance
• Dental insurance
• Vision insurance
• Health Savings Account (HSA)
• Employer-paid basic life insurance with a buy-up option
• Employee Assistance Program (EAP)
• Employer-paid short-term disability benefit
• Voluntary life, accident, and long-term disability benefit options
• Paid parental leave
• Paid time off
• Holiday pay
• Employee referral program
• Retirement plan
• Employee Sharing Program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed