Inside Sales Representative – Building Materials
About The Position
Homestead Outdoor Products is seeking a relationship-driven Inside Sales Representative to support contractors, builders, homeowners, and walk-in customers with deck and other building-material projects. The role focuses on understanding customers’ project needs, recommending suitable materials and relevant upgrades or add-ons, and providing accurate, responsive service. The representative will learn the company’s products, prepare quotes, enter orders, resolve customer questions and order discrepancies, and build lasting relationships with repeat customers. The role also collaborates with warehouse and purchasing teams to help ensure orders are fulfilled on time and delivered correctly. The position is with a family-owned, faith-based company that emphasizes integrity, teamwork, exceptional customer service, high-quality products, and a supportive work culture.
Requirements
- 1–3 years of inside sales, customer service, or related experience.
- Proficiency in Microsoft Office.
- Strong verbal and written communication skills, with clarity and professionalism.
- Ability to manage multiple tasks efficiently in a fast-paced environment while maintaining accuracy.
- Ability to work effectively across departments in a team-oriented workplace.
- Proactive, resourceful problem-solving skills for customer and operational issues.
- Comfort lifting up to 50 lbs. and staying active throughout the workday.
Nice To Haves
- Familiarity with building materials or construction.
- Experience supporting builders and contractors with building materials.
Responsibilities
- Help contractors, builders, homeowners, and walk-in customers determine what materials their projects require.
- Learn the product range and answer product questions confidently.
- Recommend appropriate materials, upgrades, and add-ons for customer projects.
- Address customer questions, concerns, and order discrepancies professionally, with a focus on satisfaction.
- Build long-term relationships with repeat customers through reliable, responsive service.
- Prepare accurate quotes and enter orders promptly.
- Coordinate with warehouse and purchasing teams to support timely, accurate order fulfillment and delivery.
- Contribute to a collaborative, team-oriented approach to customer service and company goals.
Benefits
- Paid time off
- Paid holidays
- Retirement plan
- On-the-job training
- Company apparel
- Supportive, lighthearted work culture at a family-owned, faith-based company
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
