Inside Sales Representative – Building Materials

Team Builder Recruiting•New Holland, PA
•$20 - $26

About The Position

Homestead Outdoor Products is a family-owned supplier of premium building supplies specializing in deck projects. The company supports homeowners and contractors with expert consultations, reliable materials, and a collaborative, faith-based work culture. It seeks a relationship-driven Inside Sales Representative to drive sales and provide customers with a strong experience. The representative will help contractors, builders, and walk-in customers determine their project needs and select appropriate materials. The role involves learning products to answer questions and recommend upgrades and add-ons, resolving customer questions and order discrepancies, building relationships with repeat customers, preparing accurate quotes, entering orders promptly, and coordinating with warehouse and purchasing teams to support timely, accurate fulfillment. The position is full-time, with 45–50 hours per week, in New Holland, Pennsylvania.

Requirements

  • 1–3 years of inside sales, customer service, or related experience.
  • Proficiency in Microsoft Office.
  • Strong verbal and written communication skills, with clarity and professionalism.
  • Organization and attention to detail, including the ability to manage multiple tasks efficiently in a fast-paced environment.
  • Ability to work effectively in a team-oriented workplace and across departments.
  • Proactive problem-solving skills for customer and operational issues.
  • Comfort lifting up to 50 lbs. and staying active throughout the workday.

Nice To Haves

  • Familiarity with building materials or construction.

Responsibilities

  • Help contractors, builders, and walk-in customers determine project needs and select appropriate materials.
  • Learn the company’s products to answer questions confidently and recommend relevant upgrades and add-ons.
  • Address customer questions, concerns, and order discrepancies professionally, with a focus on customer satisfaction.
  • Build long-term relationships with repeat customers through reliable, responsive service.
  • Prepare accurate quotes and enter orders quickly.
  • Collaborate with warehouse and purchasing teams to ensure orders are fulfilled on time and delivered correctly.

Benefits

  • Paid Time Off
  • Paid Holidays
  • Retirement Plan
  • On-the-job Training
  • Company Apparel
  • A family-owned, faith-based company that fosters a lighthearted, supportive work culture
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