Inside Sales

Airgas•Lynchburg, VA

28d•Onsite

About The Position

The Inside Sales Representative acts as a Sales Associate for an Airgas retail store, selling products to businesses and industrial customers. The role proactively sells industrial gases, welding supplies, and related equipment to existing and prospective customers. It handles sales paperwork and customer records, answers inquiries, and advises customers on suitable equipment and procedures. The representative also maintains the showroom, assists with merchandise and cylinder loading and unloading, builds positive customer relationships, and communicates information about prices, orders, and delivery schedules. The position monitors customer needs and works with others to manage hardgoods and cylinder inventory to reduce emergency deliveries.

Requirements

Previous experience in customer service or sales.
Basic computer skills and familiarity with order entry systems.
Strong verbal and written communication skills.
Analytical thinking to assess customer situations and provide effective solutions.
Ability to handle cash transactions.
Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.
Positive, team-oriented attitude and willingness to learn and grow.
Ability to collaborate effectively with people of diverse personalities and backgrounds.

Nice To Haves

Familiarity with compressed gases and related products.
SAP experience.

Responsibilities

Sell industrial gases, welding supplies, and related equipment to existing and potential customers.
Handle sales paperwork, including documenting sales, quotes, and relevant customer details.
Answer customer inquiries and provide guidance on appropriate equipment and procedures.
Help maintain a neat and orderly showroom.
Assist customers with merchandise and facilitate loading and unloading cylinders.
Cultivate positive customer relationships.
Communicate in person and by phone about costs, ordering, and delivery schedules.
Monitor customer needs and coordinate management of hardgoods and cylinder levels to reduce emergency deliveries.

Benefits

Medical, dental, and vision insurance.
Life, accidental death and dismemberment (AD&D), and disability insurance, including short-term and long-term disability.
Up to 14 weeks of paid childbirth benefits and parental leave.
401(k) plan with company matching funds.
Tuition assistance and reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
Paid holidays, vacation, sick time, and floating holidays.
Employee Assistance Program (EAP).
Pre-tax commuter transportation benefit.
Jury duty and funeral/bereavement leave.
Benefits begin after 30 days of employment.