Inside Sales

JD Martin•Houston, TX

1d•Onsite

About The Position

The Inside Sales Representative plays a key role in supporting JD Martin’s sales efforts by managing customer inquiries, providing product knowledge, preparing quotes, entering orders, and working closely with internal sales, distribution partners, and manufacturers to ensure projects are executed efficiently and materials are delivered on time. This role requires strong communication skills, attention to detail, and the ability to deliver superior customer experience in a fast-paced environment.

Requirements

Proven sales experience
Strong project coordination and communication skills—both verbal and written.
Proficiency with Microsoft Office and CRM/ERP systems
Ability to work independently and as part of a team
Knowledge of supply chain and logistics processes in industrial distribution

Nice To Haves

Bachelor’s degree
Experience working for a manufacturer’s representative, electrical distributor, or OEM
Familiarity with product lines in electrical distribution (e.g., switchgear, lighting, controls, wire & cable, industrial components)
Ability to understand drawings, submittals, and bill of materials (BOMs)

Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and online channels presenting electrical products and solutions
Prepare accurate and competitive price quotes and negotiating prices using manufacturer pricing, distributor information, and internal guidelines
Review project specifications and electrical drawings to ensure accurate product selection
Process sales orders, change orders, returns, and warranty requests with full attention to accuracy and documentation requirements, while providing status updates to customers
Identify and qualify sales opportunities and collaborate with outside sales to close business
Provide customers with general product information, technical assistance, certifications, availability, solutions, and application support
Maintain a solid understanding of JD Martin’s manufacturer lines, product specifications, and industry trends
Ability to interpret engineering drawings and production schedules
Stay up to date on electrical products, industry trends and new product offerings
Build and maintain strong relationships with distributors and contractors providing excellent customer service both before and after the sale
Support outside sales teams with project tracking, job follow-up, quoting assistance, and customer updates
Collaborate with the purchasing department, warehouse staff, and logistics teams to ensure seamless project execution
Ensure all communication reflects JD Martin’s commitment to exceptional service