Inside Sales

Acme•Cullman, AL

17d•Onsite

About The Position

Perfection Chain Products is seeking a motivated, results-oriented Inside Sales Representative for its Cullman, Alabama facility. This office-based, on-site role works directly with an Outside Sales Representative to manage and grow business within an assigned sales territory. The representative maintains existing customer relationships, identifies new sales opportunities, and supports the territory’s sales objectives. No travel is required. The successful candidate takes ownership of customer relationships and actively contributes to territory growth. They communicate proactively with customers, coordinate with the Outside Sales Representative and internal departments, and help the sales team meet its goals.

Requirements

Strong verbal and written communication skills.
Proficiency in Microsoft Office, particularly Excel and Outlook.
Strong organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Self-motivated and dependable, with the ability to work independently and as part of a sales team.
Strong problem-solving skills and a customer-focused approach.

Nice To Haves

Previous inside sales, customer service, or account management experience.
Experience in manufacturing, industrial products, or distribution.
Experience with order management systems.

Responsibilities

Partner with the assigned Outside Sales Representative to manage and grow sales within a designated territory.
Build and maintain relationships with existing customers through regular communication and follow-up.
Contact customers and prospects to identify new business opportunities.
Prepare quotations, follow up on open quotes, and convert opportunities into sales.
Respond to customer questions about product information, pricing, availability, and lead times.
Process customer orders accurately and efficiently.
Coordinate with the Outside Sales Representative on customer needs, account strategies, and territory growth opportunities.
Identify opportunities to increase sales through additional product offerings and customer development.
Work with production, purchasing, and shipping departments to meet customer expectations.
Resolve customer concerns professionally and promptly.
Maintain accurate customer information, sales records, and order details.
Contribute to established territory sales goals and company objectives.