Inside Sales

Airgas•Paducah, KY

12d•Onsite

About The Position

The Inside Sales Representative acts as a sales associate for the retail store, selling products to business and industrial customers. The role proactively sells industrial gases, welding supplies, and related equipment to existing and potential customers; handles sales paperwork, including sales records, quotes, and customer details; and answers customer questions with guidance on suitable equipment and procedures. The representative also helps maintain an orderly showroom, assists customers with merchandise and cylinder loading and unloading, builds positive customer relationships, communicates pricing, ordering, and delivery information in person and by phone, and works with customers to monitor hardgoods and cylinder levels and reduce emergency deliveries. The position is based in Paducah, Kentucky, at a filling industrial location. Airgas describes its workplace as diverse and inclusive, with a culture focused on safety, customer success, sustainability, and innovation.

Requirements

Previous experience in customer service or sales.
Basic computer skills and familiarity with order entry systems.
Strong verbal and written communication skills.
Analytical thinking to assess customer situations and provide effective solutions.
Ability to handle cash transactions.
Physical strength to handle loads up to 60 lbs. and perform repetitive tasks.
Positive, team-oriented attitude and willingness to learn and grow.
Ability to collaborate effectively with people of diverse personalities and backgrounds.

Nice To Haves

Familiarity with compressed gases and related products.
SAP experience.

Responsibilities

Sell industrial gases, welding supplies, and related equipment to existing and potential customers.
Complete sales-related paperwork, including documenting sales, quotes, and relevant customer details.
Answer customer inquiries and advise on suitable equipment and procedures.
Help maintain a neat and orderly showroom.
Assist customers with merchandise and facilitate loading and unloading cylinders.
Cultivate positive customer relationships.
Communicate pricing, ordering, and delivery schedules in person and over the phone.
Monitor customer needs and coordinate hardgoods and cylinder levels to reduce emergency deliveries.

Benefits

Medical, dental, and vision insurance.
Life, AD&D, short-term disability, and long-term disability insurance.
Up to 14 weeks of paid childbirth benefits and parental leave.
401(k) plan with company matching.
Tuition assistance or reimbursement and discounted college tuition for eligible employees’ dependents.
Paid holidays, vacation, sick time, and floating holidays.
Employee Assistance Program.
Pre-tax commuter transportation benefit.
Jury duty and funeral/bereavement leave.
Airgas Scholarship Program for dependent children.
Benefits begin after 30 days of employment.