Inside Sales/Territory Sales

Icom America, Inc.•Mount Laurel Township, NJ

4d•$30 - $32•Onsite

About The Position

The Inside Sales Representative helps drive sales of company products with existing and new customers. The role primarily involves making outbound sales calls to the existing dealer base and working closely with the Sales and Customer Service teams, end customers, resellers, and management. The representative learns the fundamentals of radio communication, stays current on Icom products, services, and industry trends, and supports sales transactions and customer satisfaction through collaboration with internal departments. The position is based in Mount Laurel, New Jersey, is full-time, and works a day shift. Travel may be up to 25%, including periodic visits to customers and industry events.

Requirements

At least 3 years of sales experience, with a strong emphasis on cold calling and new account acquisition.
Demonstrated success consistently achieving and surpassing sales targets, particularly through proactive outreach and cold calling.
Proficiency with CRM systems and sales analytics tools to manage customer interactions and track sales performance.
A results-driven mindset and proven ability to drive revenue growth through strategic prospecting and sales tactics.
Strong communication and interpersonal skills, with a persuasive demeanor over the phone and in face-to-face interactions.
Availability to travel quarterly to meet customers and attend trade shows.
Ability to thrive in a fast-paced, collaborative environment requiring teamwork and adaptability.

Nice To Haves

Experience in the two-way radio industry.

Responsibilities

Learn the fundamentals of radio communication.
Collaborate with Marketing, Credit, Sales Support, Production, and Logistics to streamline sales transactions and enhance customer satisfaction.
Gather and analyze customer feedback to identify areas for improvement and inform strategic decision-making.
Promote and sell key products across various channels to drive sales growth and exceed company sales targets.
Remain knowledgeable and up to date on Icom products and services and industry trends.
Maintain accurate records of customer activities in the Pipedrive CRM.
Research accounts, identify key players, and generate interest.
Prepare sales forecasts.
Track relevant KPIs.
Travel occasionally to meet clients and attend industry events, including quarterly customer visits and trade shows.
Perform other duties as assigned.