Territory Manager - Inside Sales

Nivel Parts and Manufacturing•Jacksonville, FL

About The Position

The Territory Manager - Inside Sales manages and grows a portfolio of dealer accounts through consistent outreach, monitoring buying patterns, and encouraging reorders, larger aftermarket product orders, and a broader product mix. The role conducts outbound campaigns to reactivate dormant or low-volume dealers and develop new dealer opportunities, responds to inbound sales inquiries, closes house accounts directly, and supports Territory Managers by qualifying and developing dealer opportunities. It also provides dealer assistance with product questions and orders and coordinates with internal teams to resolve issues. This is a high-activity, performance-driven sales role. Success is measured by active bookings generated through outbound sales, invoiced sales and conversion of booked business to revenue, year-over-year growth in assigned accounts, new dealer development and wins, and gross margin dollars and margin percentage. The role is suited to someone who takes ownership of sales results and thrives in a results-oriented environment.

Requirements

  • Comfort building and managing business relationships primarily through phone, email, and virtual communication.
  • Proactive and competitive approach to prospecting, developing new accounts, and re-engaging inactive customers.
  • Confidence in sales abilities, with willingness to be coachable and adaptable.
  • Positive, energetic, persistent approach suited to high-volume outreach and consistent dealer engagement.
  • Ownership of sales numbers and ability to thrive in a results-oriented environment.

Nice To Haves

  • Experience in dealership-driven aftermarket golf cart product sales or a similar B2B environment such as automotive, equipment, or wholesale distribution.

Responsibilities

  • Manage and grow a portfolio of dealer accounts through consistent outreach.
  • Monitor dealer buying patterns and engage dealers to drive reorders, increase aftermarket product order size, and expand product mix.
  • Conduct outbound call and email campaigns to reactivate dormant or low-volume dealers and prospect new dealer opportunities.
  • Respond to inbound sales inquiries and close house accounts directly.
  • Support Territory Managers by qualifying and developing new dealer opportunities.
  • Assist dealers with product questions and order support, and coordinate with internal teams when issues arise.
  • Take ownership of sales results and contribute to bookings, invoiced revenue, account growth, new dealer wins, and margin performance.
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