Sales Representative

SPS COMPANIES INC•Maple Grove, MN

7d•$53,600 - $70,000•Onsite

About The Position

SPS Companies Fire Protection Division (Pipe Fabricators) is currently seeking an individual to fill an opening for a full-time Inside Sales Representative role at our Maple Grove location. Our Inside Sales Representatives are responsible for increasing sales and overall company profits through the continued cultivation of existing customers and establishment of new customers. By building strong relationships throughout the company and industry, developing a comprehensive knowledge of our product lines, and exceeding customer needs our sales representatives play an integral role in our continued growth and success.

Requirements

Strong attention to detail
Proficient with related computer systems and applications
Convey messages, ideas, and decisions through clear verbal and written communication
Active listener - understand and identify customer needs
Ability to build and maintain relationships
Able to problem solve, analyze information, and effectively coordinate projects to meet customer needs
Ability to manage time and prioritize work effectively
Strong communication, customer service, and phone skills
Product/applications experience required
High School diploma/GED required

Nice To Haves

Wholesale distribution experience preferred
Associates degree preferred
Any retail or other sales experience is helpful but not required
Any customer service roles would be helpful

Responsibilities

Promptly answer and return calls from customers placing orders, requesting quotes or information regarding products and services
Enter orders into the system accurately and keep customers informed of shipment details
Develop knowledge of features and functionality of products, including price points, application, and availability.
Establish trusted advisor status with customer, becoming primary facilitator for their requests
Identity and promote opportunities for the sale of additional products
Follow through on commitments made to customers (bids, existing sales orders, sales follow up, etc.)
Develop company relationships and use internal resource to help resolve customer issues quickly
Assist other sales team members in resolving customer issues when necessary
Understand the nuances of competitor product offerings and their audience
Educate customers on our value proposition, clearly explaining what differentiates us from our competition
Other duties as assigned