Inside Sales Representative I

Bourns•Riverside, CA

7d•$28 - $31•Onsite

About The Position

The Inside Sales Representative I supports sales activities for designated territories under the direction of ECS Sales Directors. The role interacts with customers, distributors, sales representatives, and Regional Sales Managers, and supports quoting, design registrations, sample activity, sales representative support, reporting, and metric tracking. The successful candidate is energetic, well-spoken, highly motivated, proactive, able to work independently, results-oriented, and collaborative in support of regional sales objectives. The position researches and qualifies prospective leads, responds to customer questions and follows up on related activities, and records opportunities, quotes, and sample requests in Sales Cloud or SAP. It maintains Sales Cloud records as customers move from inquiry to production orders and coordinates sample activity, including providing collateral and following up on qualification timelines. It also develops pipelines with distribution partners and Product Management, coordinates the Design Registration Program for an assigned territory, communicates with distributors, shares market feedback, and supports sales processes for representatives, customers, and distributors. The representative tracks weekly, monthly, and quarterly performance and sales metrics; coordinates monthly Lead Time Reports for distribution and processing via EDI; coordinates global RFQs; and attends quarterly business reviews with Sales and distributors when requested. The role requires strong interpersonal, teamwork, communication, writing, organization, multitasking, prioritization, and time-management skills. The position may involve travel as required, less than 10%.

Requirements

Associate degree in Business or an equivalent program.
Two to five years of experience in a related technical, sales, or sales support position is desired.
Fluent spoken English.
Ability to communicate with all levels of management and interact with people at all levels, internally and externally.
Excellent communication skills, including good writing skills and the ability to produce clear, organized, concise reports and detailed emails.
Ability to schedule and organize time, multitask, prioritize, and manage deadlines effectively.
Ability to perform mathematical percentages, extensions, and totaling.
Strong working knowledge of Microsoft Office applications needed for daily job functions.
Ability to create charts and graphs and maintain databases for sales reports.
Ability to work independently, proactively, and collaboratively in support of regional sales objectives.

Nice To Haves

Continuation of education through higher education and/or vocational school is highly desirable.
SAP experience is a plus.

Responsibilities

Research and qualify prospective leads provided by a Sales Manager or received through web inquiries.
Answer customer questions and proactively follow up on related activities.
Enter activities for new opportunities, quotes, and sample requests into Sales Cloud or SAP, as appropriate.
Maintain and update Sales Cloud records as customers move from inquiry through production orders.
Coordinate sample activities, provide collateral materials, and follow up with customers on qualification timelines.
Build pipelines with distribution partners and Product Management through the design-win and first purchase order phases.
Coordinate the Design Registration Program for the assigned territory, including reviewing requests, validating claims, and approving or rejecting claims with distributors.
Communicate directly with distributors to support regional sales activities, establish relationships, and secure new business.
Provide market feedback to product lines and Sales Managers.
Provide process and sales support to representatives, customers, and distributors.
Track weekly, monthly, and quarterly performance and sales metrics.
Coordinate the monthly Lead Time Report, including distribution and processing via EDI.
Coordinate global RFQs and facilitate information among customers, Product Management, and Sales.
Attend quarterly business reviews with Sales and distributors as requested.
Prepare organized, clear, concise reports and complete, detailed emails appropriate to their readers.
Schedule and organize work, multitask, prioritize, and manage time to meet customer and management deadlines.
Travel as required, with possible travel of less than 10%.