Inside Sales Representative I
About The Position
The Inside Sales Representative I supports TSS’s national sales organization by building customer relationships, expanding the company’s presence, and generating business across the life sciences and healthcare industries. The role works with existing and prospective customers through inbound and outbound calls and email, identifies customer needs, recommends services, manages a busy sales pipeline, and contributes to monthly sales goals. The representative collaborates with a national sales team to support regional and corporate strategies. The position requires strong organization, communication, customer service, and the ability to manage multiple priorities in a fast-paced, changing environment. TSS provides laboratory and hospital services, including environmental monitoring and testing, calibration, and certification for controlled environments, medical gas systems, and laboratory instrumentation.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in sales, strategic customer relationship management, or a related field.
- Experience using Salesforce or a similar CRM to manage customer interactions, document productivity, track pipeline expectations, and identify sales opportunities.
- Proven ability to manage service support contracts, subscriptions, or other related services.
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational skills and ability to independently prioritize work and meet deadlines.
- Ability to manage multiple priorities and adapt quickly in a changing environment.
- Energetic, positive, and self-motivated approach to work.
- Proficiency with Microsoft Office.
- A combination of education, experience, and training may meet the requirements.
Nice To Haves
- Bachelor's degree preferred.
- Experience selling or supporting customer relationships for service-based solutions is a plus.
Responsibilities
- Prioritize and execute daily sales and marketing initiatives aligned with regional and corporate strategies.
- Own and manage a prospect pipeline using a Customer Relationship Management (CRM) system.
- Educate customers, identify opportunities, and sell company services through inbound and outbound calls and email.
- Develop a strong understanding of company service offerings and tailor recommendations to customer needs.
- Build and maintain relationships with existing and prospective customers.
- Achieve and consistently exceed monthly sales goals.
- Deliver exceptional customer service across customer interactions.
- Manage high volumes of inbound and outbound phone and email communication with customers nationwide.
- Balance multiple customer conversations, sales opportunities, and pipeline priorities.
- Collaborate with the national sales team to support regional and corporate sales strategies.
- Perform other duties as assigned.
Benefits
- Comprehensive medical, dental, and vision coverage.
- 401(k) with company matching contribution.
- Company-paid life insurance.
- Short- and long-term disability coverage.
- Paid time off (PTO).
- 10 company-paid holidays.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
