Inside Sales Representative / Account Manager – Wholesale & Retail Accounts

True Brands•Seattle, WA

16h•Hybrid

About The Position

True Brands is hiring an Inside Sales Representative / Account Manager for its Gift Channel team. The position owns a territory of independent retailers, managing existing accounts while prospecting for new customers across the country. The role focuses on selling beverage and lifestyle accessories to independent gift shops, boutiques, pharmacies, and other local retailers. The representative will conduct outbound calls and email outreach, re-engage existing accounts, introduce new products, and recommend assortments tailored to each retailer’s customers. The position also works with outside sales agencies, maintains CRM and account records, enters orders, processes customer requests and RMAs, and represents True Brands at occasional trade shows and industry events. The role is hybrid, based in the Fremont Seattle office, with three in-office days Tuesday through Thursday and remote flexibility on Mondays and Fridays. Occasional travel is required. Compensation is a $55,000–$65,000 base salary plus uncapped commission, with expected total compensation of approximately $60,000–$90,000.

Requirements

Experience in inside sales, account management, wholesale, retail sales, or another customer-facing sales environment.
Enjoy making phone calls, building rapport, and converting conversations into purchase orders.
Motivation to meet sales targets, track performance metrics, and earn uncapped commission.
Ability to balance high-volume outreach, account maintenance, and administrative tasks while maintaining attention to detail.
Comfort using CRM software, processing orders, and web tools to research prospects.
Willingness to travel occasionally for national or regional trade shows.

Nice To Haves

Experience working with independent retailers, gift or housewares businesses, or consumer products.

Responsibilities

Conduct outbound calls and email outreach to re-engage existing retail accounts and pitch new product launches.
Research, identify, and contact prospective gift shops, boutique pharmacies, and specialty retailers to expand the territory.
Understand retailers’ customer bases and recommend product assortments tailored to their needs.
Work with outside sales agencies to maximize brand reach and support growth in the designated region.
Maintain CRM records, track outreach, enter orders accurately, and process customer requests and RMAs efficiently.
Travel occasionally to trade shows and industry events to represent True Brands, meet retail buyers, showcase new product lines, and drive event sales.