Inside Sales Rep - Residential HVAC
About The Position
The Inside Sales Representative sells products, services, and supplies to selected customers in a designated market area or accounts through inbound or outbound telephone contacts. The role may include account responsibility and quotas. Limited field activity may occur, but only infrequently. The position is salaried non-exempt and eligible for overtime pay when working more than 40 hours in a week, or as otherwise required by state law. The starting salary range is $66,000–$87,150 annually, with eligibility for a bonus under the applicable company plan. Lennox provides residential and commercial customers with climate-control solutions. The company describes its culture as grounded in Integrity, Respect, and Excellence, and emphasizes teamwork, innovation, sustainability, inclusion, and career development.
Requirements
- High school diploma or an equivalent combination of education and experience.
- At least 2 years of related experience.
- Strong abilities in relationship building, listening, persuasion, negotiation, and time management.
- Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knowledge of customer service principles and processes, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
- Effective written and verbal communication skills.
- Intermediate industry and product knowledge.
- Ability to use Microsoft Office and Customer Relationship Management software.
Nice To Haves
- Bachelor's degree or equivalent.
Responsibilities
- Quote jobs.
- Close sales on assigned products or generate leads for outside sales staff.
- Proactively sell to the installed base in support of company promotion and upgrade campaigns.
- Collaborate with and support field sales.
Benefits
- Bonus eligibility under the terms of the company's applicable plan.
- Tuition reimbursement.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Prescription drug coverage.
- 401(k) retirement plan.
- Short-term disability insurance.
- Eight weeks of paid birthing leave.
- Two weeks of paid bonding leave.
- Life insurance.
- Long-term disability insurance.
- Up to 12 days of paid time off, depending on hire date and eligibility.
- Up to 2 paid well-being days, depending on hire date and eligibility.
- Up to 1 paid volunteer day, depending on hire date and eligibility.
- Up to 12 paid holidays, depending on hire date and eligibility.
- Up to 3 floating holidays per year, depending on hire date and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
