Inside Sales Rep - Residential HVAC

Lennox International•St. Louis, MO

10d

About The Position

The Inside Sales Rep sells products, services, and supplies to selected customers in a designated market area or assigned accounts through inbound or outbound telephone contacts. The role may include account responsibility and sales quotas. Limited field activity may occur infrequently. The position quotes jobs, closes sales on assigned products or generates leads for outside sales staff, proactively sells to the installed base in support of company promotion and upgrade campaigns, and collaborates with and supports field sales.

Requirements

High school diploma or an equivalent combination of education and experience.
At least 2 years of related experience.
Strong abilities in relationship building, listening, persuading, negotiating, and time management.
Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of customer-service principles and processes, including assessing customer needs, meeting service quality standards, and evaluating customer satisfaction.
Effective written and verbal communication skills.
Intermediate industry and product knowledge.
Ability to use Microsoft Office and Customer Relationship Management software.

Nice To Haves

Bachelor's degree or equivalent.

Responsibilities

Quote jobs.
Close sales on assigned products or generate leads for outside sales staff.
Proactively sell to the installed base in support of company promotion and upgrade campaigns.
Collaborate with and support field sales.
Sell products, services, and supplies to selected customers via inbound or outbound telephone contacts.
Manage assigned accounts and quotas, where applicable.

Benefits

Tuition reimbursement.
Medical, dental, and vision insurance.
Prescription drug coverage.
401(k) retirement plan.
Short-term disability insurance.
8 weeks of paid birthing leave.
2 weeks of paid bonding leave.
Life and long-term disability insurance.
Up to 12 days of paid time off per year, depending on hire date and eligibility.
Up to 2 paid well-being days per year, depending on hire date and eligibility.
Up to 1 paid volunteer day per year, depending on hire date and eligibility.
Up to 12 paid holidays per year, depending on hire date and eligibility.
Up to 3 floating holidays per year, depending on hire date and eligibility.
Eligibility for a bonus under the applicable company plan.
Overtime pay when working more than 40 hours in a week, or as otherwise required by state law.