Inside Sales Professional - Driver

Mingledorff's • Lawrenceville, GA

7d • Onsite

About The Position

The Inside Sales Professional identifies and serves customers’ needs by helping them obtain products or information and delivering excellent customer service. The role processes customer orders, locates parts and supplies, supports ongoing customer relationships, promotes products and services, and assists with technical questions. It also includes warehouse and inventory tasks, occasional deliveries in a site vehicle, after-hours on-call duties, training, and overtime as assigned. The position is located at the Lawrenceville branch in Lawrenceville, Georgia. Travel is approximately 5% to branches and other operating companies, sometimes requiring overnight stays; industry-related conferences and training may involve extended stays.

Requirements

• High school diploma or equivalent.
• Two years of customer service and/or sales experience.
• Proficiency with computers, including Microsoft Office.
• Forklift experience.
• Valid driver’s license.
• Satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under the company liability insurance policy.
• Meet federal and state requirements to operate the vehicle.

Nice To Haves

• Two years of experience in the HVAC industry.

Responsibilities

• Process customer orders received in person, by phone, fax, and e-commerce, including company transfers and delivery requests.
• Locate parts, equipment, and supplies for customers from various sources.
• Support long-term customer business relationships to promote sales growth and gain acceptance.
• Assist with warehouse duties, including pulling customer orders and putting away stock; occasionally operate a forklift.
• Promote new and existing products, upgrades, and services.
• Assist customers with technical support and problem solving.
• Identify prospective and future customers through store or phone sales and communicate prospects to Territory Managers or Account Executives.
• Restock and maintain showroom shelves and product displays to maintain a professional sales facility.
• Process warranties.
• Perform cycle counts and help maintain physical inventory accuracy.
• Make occasional deliveries using a site vehicle.
• Participate in after-hours on-call duties and training classes.
• Work overtime as assigned.
• Work cooperatively with others and comply with company policies and procedures.
• Maintain regular, punctual, and reliable physical attendance and availability.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holiday, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED