Inside Sales Professional - Driver

SRS Distribution Inc. • Lawrenceville, GA

8d • Onsite

About The Position

The Inside Sales Professional identifies and serves customer needs by helping customers obtain products or information and providing excellent customer service. The role processes orders received in person, by phone, fax, or e-commerce; locates products from various sources; promotes products and services; and supports customer relationships and sales growth. It also includes warehouse support, occasional forklift operation and deliveries, inventory work, warranty processing, and technical support. The position involves occasional travel to branches, operating companies, conferences, and training, potentially including overnight or extended stays. After-hours on-call duties, training classes, and overtime as assigned are part of the role. The employee must maintain regular, punctual, reliable physical attendance and comply with company policies and procedures.

Requirements

• High school diploma or equivalent.
• 2 years of customer service and/or sales experience.
• Computer proficiency, including Microsoft Office.
• Forklift experience.
• Valid driver's license.
• Satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under the company liability insurance policy.
• Meet federal and state requirements to operate the vehicle.
• Ability to perform the listed physical duties, including lifting and/or moving up to 60 pounds.
• Ability to work in environments ranging from 20 to 105 degrees.

Nice To Haves

• 2 years of HVAC industry experience.

Responsibilities

• Process customer orders received in person, by phone, fax, and e-commerce, including company transfers and delivery requests.
• Locate parts, equipment, and supplies for customers from various sources.
• Support long-term customer relationships to promote sales growth and gain acceptance.
• Assist with warehouse duties, including pulling customer orders and putting away stock; occasionally operate a forklift.
• Promote new and existing products, upgrades, and services.
• Assist customers with technical support and problem solving.
• Identify prospective customers through store or phone sales and communicate prospects to Territory Managers or Account Executives.
• Restock and maintain showroom shelves and product displays to maintain a professional sales facility.
• Process warranties.
• Perform cycle counts and help maintain accurate physical inventory.
• Make occasional deliveries using a site vehicle.
• Participate in after-hours on-call duties and training classes.
• Work overtime as assigned.
• Work cooperatively with others and comply with company policies and procedures.
• Maintain regular, punctual, reliable physical attendance and availability.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating days.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED