Inside Sales Professional - Driver

SRS Distribution • Lawrenceville, GA

7d • Onsite

About The Position

The Inside Sales Professional (ISP) identifies and serves customer needs, helps customers obtain products or information, and provides excellent customer service. The role processes orders through in-person, phone, fax, and e-commerce channels; locates products; supports customer relationships and sales growth; provides technical support; and promotes products and services. It also includes warehouse and inventory work, occasional deliveries using a site vehicle, after-hours on-call duties, training, and overtime as assigned. The position is based at National Structure in Lawrenceville, Georgia, and requires approximately 5% travel to branches and other operating companies, sometimes involving overnight or extended stays.

The position involves standing, walking, sitting, lying on the floor, handling objects and tools, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, hearing, tasting, and smelling. Employees must lift or move up to 60 pounds and may work in temperatures ranging from 20 to 105 degrees. Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and focus adjustment. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions, absent undue hardship or direct threat.

Requirements

• High school diploma or equivalent.
• Two years of customer service and/or sales experience.
• Proficiency with computers, including Microsoft Office.
• Forklift experience.
• Valid driver's license.
• Maintain a satisfactory driving record as determined by Company Driver Policies.
• Qualify for and remain insurable under the Company's liability insurance policy.
• Meet federal and state requirements to operate the vehicle.

Nice To Haves

• Two years of experience in the HVAC industry.

Responsibilities

• Process customer orders received in person, by phone, fax, and e-commerce, including company transfers and delivery requests.
• Locate parts, equipment, and supplies for customers from various sources.
• Support long-term customer relationships to promote sales growth and gain acceptance.
• Assist with warehouse duties, including pulling customer orders and putting away stock, and occasionally operate a forklift.
• Promote new and existing products, upgrades, and services to customers.
• Assist customers with technical support and problem solving.
• Identify prospective or future customers through store or phone sales and communicate prospects to Territory Managers or Account Executives.
• Restock and maintain showroom shelves and product displays to maintain a professional sales facility.
• Process warranties.
• Perform cycle counts and help maintain physical inventory accuracy.
• Make occasional deliveries using a site vehicle.
• Participate in after-hours on-call duties and training classes.
• Work overtime as assigned.
• Work cooperatively with others and comply with company policies and procedures.
• Maintain regular, punctual, and reliable physical attendance and availability.

Benefits

• Competitive weekly or bi-weekly pay.
• Discretionary bonuses.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
• Medical, dental, and vision coverage.
• Flexible spending accounts.
• Company-paid life insurance and short-term disability.
• Optional long-term disability and additional life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED