Inside Sales Professional - Driver

SRS Distribution Inc.•Lawrenceville, GA

8d•Onsite

About The Position

The Inside Sales Professional (ISP) identifies and serves customer needs, helps customers obtain products or information, and provides excellent customer service. The position processes customer orders through in-person, phone, fax, and e-commerce channels; locates parts, equipment, and supplies; supports customer relationships and sales growth; and promotes products, upgrades, and services. The role also provides technical support, assists with warehouse and inventory duties, processes warranties, and makes occasional deliveries using a site vehicle. The position requires reliable attendance, cooperation with others, compliance with company policies, participation in after-hours on-call duties and training classes, and overtime as assigned. Travel is approximately 5% to branches and other operating companies, sometimes requiring overnight stays; industry conferences and training may require extended stays. The role is based in Lawrenceville, Georgia.

Requirements

High school diploma or equivalent.
Two years of customer service and/or sales experience.
Proficiency with computers, including Microsoft Office.
Forklift experience.
Valid driver’s license.
Maintain a satisfactory driving record as determined by Company Driver Policies.
Qualify for and remain insurable under the company liability insurance policy.
Meet federal and state requirements to operate the vehicle.
Ability to perform the listed physical duties, including standing, walking, sitting, lying on the floor, handling objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, and communicating through speech and hearing; ability to taste or smell.
Ability to lift and/or move up to 60 pounds.
Ability to work in environments with temperatures as low as 20 degrees or as high as 105 degrees.
Required vision abilities include close, distance, color, peripheral, and depth vision, and ability to adjust focus.
Travel approximately 5% to branches and other operating companies, sometimes with overnight stays; industry-related conferences and training may require extended stays.

Nice To Haves

Two years of experience in the HVAC industry is preferred.

Responsibilities

Process customer orders received in person, by phone, fax, and e-commerce, including company transfers and delivery requests.
Locate parts, equipment, and supplies for customers from various sources.
Support long-term customer business relationships to promote sales growth and gain acceptance.
Assist with warehouse duties, including pulling customer orders and putting away stock; occasionally operate a forklift.
Promote new and existing products, upgrades, and services.
Assist customers with technical support and problem solving.
Identify prospective and future customers through store or phone sales and communicate prospects to Territory Managers or Account Executives.
Restock and maintain showroom shelves and product displays to maintain a professional sales-facility atmosphere.
Process warranties.
Perform cycle counts and help maintain physical inventory accuracy.
Make occasional deliveries using a site vehicle.
Participate in after-hours on-call duties and training classes.
Work overtime as assigned.
Work cooperatively with others and comply with company policies and procedures.
Maintain regular, punctual, and reliable physical attendance, attendance, and availability.

Benefits

Competitive weekly or bi-weekly pay.
Discretionary bonuses.
401(k) with company match.
Employee Stock Purchase Plan.
Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time.
Medical, dental, and vision coverage.
Flexible spending accounts.
Company-paid life and short-term disability insurance.
Optional long-term disability insurance.
Additional life insurance.