Inside Sales Parts and Contract Sales
About The Position
Munters is seeking a motivated, customer-focused Inside Sales Representative to support its parts, service, and maintenance contract business. The role connects with customers nationwide, prepares quotes, follows up on proposals, and identifies opportunities to provide additional products and services. It is suited to someone who enjoys building customer relationships, managing multiple priorities, and contributing to sales growth in a fast-paced team environment. The position is 100% remote and home-based. It is primarily sedentary and computer-based, involving extended periods of sitting and regular use of a computer and telephone. Travel is expected to be limited to approximately 0 to 10% for training, projects, or team-building activities. Occasional overtime may be needed to support customer or team goals.
Requirements
- High school diploma or equivalent.
- At least two years of sales or customer-facing experience.
- Strong written and verbal communication skills.
- Professional and customer-focused phone etiquette.
- Strong organizational, time-management, and follow-up skills.
- Attention to detail and ability to manage multiple priorities.
- Comfort working with Microsoft Word and Excel.
- Ability to learn customer relationship management, quoting, and business systems such as Astea and Glovia.
- Ability to handle confidential information appropriately.
- Collaborative mindset and ability to work effectively across departments.
- Self-motivation and ability to work with limited supervision.
Responsibilities
- Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.
- Follow up with customers on open proposals and sales opportunities.
- Use the customer database to identify opportunities for spare parts and services.
- Build and maintain strong relationships with new and existing customers.
- Close sales opportunities and coordinate payment processing.
- Work toward established monthly sales goals.
- Maintain accurate and up-to-date customer information.
- Track quotes and sales activity for monthly reporting.
- Develop a strong understanding of Munters products and services.
- Collaborate with internal teams to ensure a positive customer experience.
- Support special projects and team initiatives as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
