Inside Sales Manager - Diabetes Care
About The Position
MiniMed is seeking an experienced Inside Sales Manager to lead sales performance, improve the customer experience, and develop supervisors and inside sales teams in a mission-driven healthcare environment. The role translates regional and national priorities into operating plans, strengthens leader capability, and builds an inclusive, accountable culture focused on results and continuous improvement. The position is on-site at 18302 Talavera Ridge, San Antonio, Texas, with a Monday–Friday schedule and flexibility required within 7 a.m. to 7 p.m. The manager leads regional sales goals, pipeline strength, conversion, response times, and forecasting; coaches supervisors; establishes daily, weekly, and monthly operating rhythms; and uses performance insights to remove barriers and improve execution. The role also champions accurate, responsive, compassionate customer interactions for people living with diabetes; develops talent and succession plans; and partners with field leadership and cross-functional teams to simplify the customer journey, expand access to MiniMed therapies, and achieve sustainable growth.
Requirements
- High school diploma or equivalent and 9 years of relevant experience; or an associate degree and 7 years of sales experience with demonstrated leadership experience; or a bachelor's degree and at least 5 years of sales experience with demonstrated leadership experience; or an advanced degree and at least 3 years of relevant sales and leadership experience.
- Demonstrated success leading sales leaders and teams in a performance-driven environment.
- Demonstrated experience leading high-volume inside sales call center operations, optimizing sales processes and performance, and driving consistent execution across product lines.
- Experience leading leaders, strengthening accountability, and building engaged, high-performing teams.
- Strong business and financial acumen, including interpreting trends, forecasting accurately, and turning insights into action.
- Proven coaching, talent development, performance management, and change leadership skills.
- Clear, consistent communication skills and the ability to influence across field and cross-functional teams.
- Track record of using insights, technology, and process improvements to enhance customer experience, expand access, and support sustainable growth.
- Proficiency with Microsoft Office applications used to manage sales activity, pipeline visibility, and reporting.
- Ability to communicate strategy and expectations clearly and confidently and adapt messages for diverse audiences.
- Experience using CRM, quality, and pipeline-management tools to drive visibility, accountability, and customer outcomes.
Nice To Haves
- Diabetes inside sales or related inside sales experience.
- Prior medical device experience.
- Prior experience with Salesforce or other customer relationship management (CRM) platforms.
Responsibilities
- Deliver regional sales goals, strengthen the sales pipeline, improve conversion and response times, and ensure reliable forecasting.
- Develop supervisors through regular one-on-one coaching, observation, performance discussions, and timely, practical feedback.
- Establish consistent daily, weekly, and monthly operating rhythms; use performance insights to remove barriers, close gaps, and accelerate execution.
- Champion a compassionate, seamless experience for people living with diabetes by ensuring interactions are accurate, responsive, and centered on their needs.
- Develop talent, address performance gaps, support succession planning, and foster accountability, engagement, inclusion, and peer coaching.
- Collaborate with field leadership and cross-functional teams to simplify the customer journey, expand access to MiniMed therapies, and deliver sustainable growth.
Benefits
- Competitive salary and flexible benefits package.
- Health, dental, and vision insurance.
- Health Savings Account and Healthcare Flexible Spending Account.
- Life insurance and long-term disability leave.
- Dependent daycare spending account.
- Incentive plans.
- 401(k) plan with company match.
- Short-term disability coverage.
- Paid time off and holidays.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Eligible employees may qualify for a Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements.
- Annual long-term incentive plan eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
