Inside Sales Manager
About The Position
Essity is seeking a Virtual / Inside Sales Manager to lead a sales team and drive sustainable business growth through digital and virtual customer engagement. The role leads sales professionals responsible for revenue growth, customer retention, and profitability across an assigned geography. It translates commercial strategies into actionable sales plans aligned with business objectives while fostering accountability, collaboration, and continuous improvement. The manager coaches and develops team members, strengthens customer partnerships, and uses digital sales channels and data-driven insights to optimize performance and support long-term commercial success. The position also oversees sales planning and execution, customer engagement, digital sales operations, budgeting, and performance management.
Requirements
- Bachelor's degree in Business, Sales, Marketing, or a related field, or an equivalent combination of education and experience.
- Minimum of 5 years of sales experience, including at least 2 years in account management and customer-facing roles.
- Proven success leading Virtual or Inside Sales teams and developing talent through coaching and performance management.
- Demonstrated ability to translate strategy into action and deliver measurable business results.
- Strong leadership, communication, negotiation, and relationship-building skills.
- Experience leveraging digital sales tools, virtual customer engagement platforms, and online product demonstrations.
- Highly analytical, with experience in forecasting, reporting, and tracking sales performance metrics.
- Skilled at managing multiple priorities in a fast-paced, results-oriented environment.
- Collaborative mindset and a passion for developing people and driving continuous improvement.
- Comfortable using data and insights to influence decisions and support business growth.
Responsibilities
- Lead, coach, and develop a high-performing Virtual/Inside Sales team to achieve business objectives and sales targets.
- Implement and execute sales strategies that support growth, customer retention, and profitability goals.
- Translate commercial priorities into team objectives, activity plans, and measurable KPIs.
- Partner with Sales and Commercial leadership to deliver agreed sales plans and performance expectations.
- Build customer relationships through proactive communication and a customer-centric approach.
- Support the team through co-selling activities, customer prioritization, and strategic account planning.
- Negotiate customer agreements and develop business plans to drive mutual success.
- Lead sales forecasting, business reviews, pipeline management, and performance reporting.
- Monitor and manage pricing strategies to support profitable growth and alignment with business objectives.
- Champion the company's products, services, and brand as a trusted partner in the marketplace.
- Deliver virtual product demonstrations, customer education sessions, and digital engagement initiatives.
- Oversee daily operations related to digital sales channels, webshops, and self-service platforms.
- Manage budget planning, KPI evaluation, and continuous improvement initiatives.
Benefits
- Competitive annual salary and annual incentive bonus
- United Healthcare PPO medical insurance
- EyeMed vision insurance
- Delta Dental insurance
- Wellness program through Rally Healthcare
- Dependent Care Flexible Spending Account (FSA)
- 401(k) with employer match and annual employer base contribution
- Company-paid basic life and AD&D insurance
- Company-paid short-term and long-term disability insurance
- PTO and paid holidays
- Scholarship program for children of Essity employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
