Inside Sales Manager

Lonestar Electric Supply Partners•Houston, TX

About The Position

Lonestar Electric Supply is seeking an Inside Sales Manager to support customer acquisition and revenue growth. The role leads and motivates the Inside Sales Team, works with internal and external partners, and supports the company’s commitment to superior customer service. The successful candidate will communicate with customers and staff, present to groups, make and receive calls, generate interest, qualify prospects, and close sales. The position also oversees sales staff, department operations, strategy, budgets, and customer issues.

Requirements

  • Excellent verbal and written communication skills.
  • Excellent sales and customer service skills, with proven negotiation skills.
  • Strong supervisory and leadership skills.
  • Excellent organizational skills and attention to detail.
  • Proficiency with Microsoft Office Suite or related software.
  • Bachelor’s degree in Business, Business Administration, or a related field, or a comparable record of sales leadership experience.
  • At least five years of sales experience.
  • Epicor Eclipse ERP experience.

Responsibilities

  • Hire and train regional inside sales staff.
  • Organize and oversee schedules, territories, and performance of the inside sales department.
  • Handle employee discipline and terminations in accordance with company policy.
  • Provide leadership to the inside sales team and motivate staff to meet quotas.
  • Review and analyze sales and operational records and reports; use data to project sales, determine profitability and targets, and identify potential new markets.
  • Identify and analyze customer preferences to direct sales efforts.
  • Assign territories and set quotas for inside sales teams.
  • Consult with potential customers to understand their needs and recommend equipment, products, or services.
  • Resolve customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
  • Collaborate with executive leadership to develop inside sales quotas and strategies.
  • Prepare the sales budget and monitor and approve expenses.
  • Represent the company at trade association meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, life, and vision insurance.
  • 401(k) retirement plan and match.
  • Paid time off.
  • Specified paid holidays.
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