Inside Sales Manager

PowerPak Civil & Safety • Congers, NY

1d • Onsite

About The Position

PowerPak supplies site and safety products for contractors, municipalities, and utilities. The Inside Sales Manager leads a team of 6–8 Account Managers on the inside sales floor and works alongside field Business Development Managers and the Customer Experience team. This is primarily a coaching role, with about half of the manager’s time spent developing reps through role plays, paired calls, desk visits, and call reviews. The manager also owns team performance, sales processes, and hiring. The role is fully on-site in Congers, New York, with a schedule of 7:00 AM to 4:00 PM. It is a full-time, salaried, exempt position with a base pay range of $125,000–$150,000, plus bonus and commission.

Requirements

• At least 5 years of experience in B2B inside or outbound sales.
• At least 2 years of experience leading, coaching, or managing a sales team.
• A track record of achieving activity and revenue targets in a high-volume outbound setting.
• Hands-on experience with a CRM and a VoIP or call platform.
• High school diploma or equivalent.

Nice To Haves

• NetSuite experience.
• Experience in construction, infrastructure, or industrial supply distribution.
• Experience hiring and onboarding sales representatives.
• Experience coaching to a structured sales methodology or call quality scorecard.
• A bachelor's degree in business, marketing, communications, or a related field.

Responsibilities

• Coach Account Managers through role plays, paired calls, desk visits, and call reviews.
• Hold the team accountable through weekly one-on-ones against the scoreboard, address performance shortfalls early, and document performance.
• Lead daily huddles, run contests, set stretch goals, and celebrate wins to keep the sales floor energized.
• Identify gaps in the sales process, improve procedures, train the team, and measure the impact of changes.
• Forecast team activity and results, run sales sprints, and provide input on compensation and team structure.
• Recruit, interview, and onboard new Account Managers.
• Resolve escalated issues, maintain accurate NetSuite data, and ensure new leads are worked promptly.
• Manage toward team activity and revenue targets, including 50 outbound calls and 13 Meaningful Sales Interactions per Account Manager per workday.

Benefits

• Medical, dental, and vision plans through ADP TotalSource, beginning on the first day of the month after the first 30 days of employment.
• Company-paid basic life/AD&D insurance and long-term disability coverage, with optional supplemental coverage.
• Retirement plan.
• Health and dependent care flexible spending accounts.
• Pre-tax commuter benefits.
• 15 PTO days, 4 wellness days, 7 paid holidays, and 3 floating holidays.
• Employee Assistance Program.
• Pet wellness benefits.
• Identity protection.
• Employee discounts.
• Weekly one-on-ones with the manager, stay interviews, and regular performance reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED