Insurance Inside Sales Manager

Virginia Farm Bureau Mutual Insurance•Richmond, VA
•$80,000 - $100,000•Hybrid

About The Position

Virginia Farm Bureau Insurance’s Online Insurance Division is hiring an Inside Sales Manager to establish and lead a new inside sales team focused on Property & Casualty insurance. The division receives a high volume of online quote requests from prospects, many of whom are ready to buy. The manager will build the team and its sales playbook, manage the sales pipeline from initial lead through closed sale, and help grow the division. Support teams handle service after the sale. This is a hybrid position based in Richmond, Virginia, with a Monday–Friday schedule and flexible hours. The role is exempt and offers a base salary of $80,000–$100,000 plus bonus. An active Property & Casualty insurance license is required.

Requirements

  • An active Property & Casualty insurance license.
  • Experience managing inside sales, with a track record of building successful teams.
  • Strong knowledge of insurance products, policy contracts, and underwriting guidelines.
  • Excellent leadership, coaching, and team development skills.

Nice To Haves

  • Outstanding communication, negotiation, and interpersonal skills.
  • Ability to thrive in a fast-paced, goal-driven environment.
  • Experience with HubSpot CRM, Microsoft Outlook, Slack or Teams, and quoting platforms such as Applied Rater.
  • Ability to use several systems at once while keeping customer conversations smooth.

Responsibilities

  • Recruit, hire, and develop an inside sales team focused on Property & Casualty insurance.
  • Create sales strategies, scripts, and workflows that drive results.
  • Coach and mentor the team to exceed targets and deliver an excellent customer experience.
  • Manage the full sales pipeline from first lead to closed sale.
  • Reach prospects through inbound and outbound phone, email, chat, and text.
  • Meet and exceed monthly sales targets for both personal sales and the team’s sales.
  • Track KPIs and share actionable insights with leadership.
  • Work with marketing and operations to optimize lead-generation campaigns.
  • Use the CRM and sales tools to improve team performance and efficiency.
  • Ensure compliance with underwriting guidelines, policy contracts, and state regulations.

Benefits

  • Medical and dental insurance beginning on the first day.
  • Generous 401(k) employer contribution.
  • Paid Time Off (PTO) plan.
  • Paid training and continuing education reimbursement.
  • Ongoing job development and support.
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