Inside Sales Manager, Performance & Development

PartsSource • Charlotte, NC

8d • Hybrid

About The Position

The Inside Sales Manager, Performance & Development owns the daily operating rhythm and performance of PartsSource’s inside sales floor. This individual contributor role uses conversational intelligence and funnel data to coach representatives, share effective practices, and improve conversion. The role partners with end-market leaders and Marketing to produce measurable gains in connect-to-meeting conversion, representative ramp time, and quota attainment, with high visibility among sales leadership and a direct impact on healthcare providers’ experience of the sales team.

The position is based in Charlotte, North Carolina, with a hybrid work model requiring in-office work Tuesday through Thursday. It has no direct reports.

Requirements

• At least 5 years of inside or high-velocity B2B sales experience, including at least 2 years as a top performer, team lead, or sales coach.
• Hands-on experience with conversational intelligence tools such as Revenue.io, Gong, or Chorus, and with sales engagement platforms.
• Strong Salesforce reporting skills, including experience building and interpreting dashboards.
• A proven record of improving representative performance through data-backed coaching.
• Fluency in a sales methodology.
• Clear, persuasive communication with executives and cross-functional partners.
• Legal authorization to work in the United States.

Nice To Haves

• MEDDPICC experience or expertise.
• Healthcare, medical equipment, or B2B marketplace experience.

Responsibilities

• Run daily standups to align the sales floor on priorities, wins, blockers, and focus accounts.
• Own leaderboards and Commercial Cockpit views, including metric selection, refresh cadence, and recognition programs.
• Build a competitive and transparent culture in which representatives own their numbers and celebrate results.
• Complete daily call reviews in Revenue.io and coach representatives using a defined scorecard.
• Deliver individual and group coaching on MEDDPICC discovery, objection handling, and next-step commitment.
• Curate a best-practice call library in MindTickle and flag skill gaps to Enablement.
• Monitor talk ratios, competitor mentions, sentiment, and connect and conversation rates.
• Use performance insights to adjust call blocks, list priorities, and talk tracks.
• Define and maintain leading and lagging indicators with RevOps, and publish daily or weekly readouts.
• Set representative-level targets, track variance, and initiate early interventions.
• Measure conversion at each funnel stage by end market, sequence, and offer.
• Partner with end-market leaders and Marketing on sequences, messaging, packaging, and promotions.
• Run structured A/B tests on messaging, cadence timing, and offer framing, and report results.
• Feed successful patterns into Revenue.io sequences and coaching content.

Benefits

• Competitive compensation package with salary and incentives.
• Company ownership/equity.
• Comprehensive benefits, including 401(k) match and health benefits.
• College debt reduction.
• Career and professional development through training, coaching, and new experiences.
• Hybrid culture and workspaces designed to balance flexibility, collaboration, and productivity.
• Inclusive and diverse community of professionals learning and growing together.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed