Sr. Inside Sales Business Development Manager

AbbVie•Austin, TX
•$27 - $49•Hybrid

About The Position

The Sr. Inside Sales Business Development Manager is a revenue-generating role responsible for achieving quarterly sales quotas and growing Allergan Aesthetics’ Facial Aesthetics portfolio, including BOTOX® Cosmetic, JUVÉDERM® Collection of Fillers, SkinMedica®, and KYBELLA®. The role represents the portfolio to targeted aesthetic customers in an assigned geographic area, primarily through phone communication, and supports product adoption, customer education, and portfolio growth through business development activities. The position provides technical product and procedure training, competitive product differentiation, and education on product indications, contraindications, and safety. Sales goals are pursued through account analysis, consultative selling, knowledge of customers’ aesthetic goals and market dynamics, and execution of the U.S. Sales/Marketing plan. The role works with Allergan Medical resources, field sales, marketing, and support teams to coordinate activities and enhance adoption of the portfolio. This is a hybrid role with both in-office and remote workdays. The employee must reside in or be able to relocate to the Austin, Texas area and be able to work one of the listed Central Time schedules. Travel is required; the posting gives both an ability to travel by air and/or car up to 15–20% of the time and a separate travel figure of 5%.

Requirements

  • At least two years of relevant sales experience.
  • A track record of earning strong commissions.
  • Ability to work independently and plan extensively to meet goals.
  • Highly organized, with superior communication skills.
  • Knowledge of inside sales selling skills and the business environment.
  • Ability to manage time effectively and maintain accuracy, consistency, and quality in a fast-paced, multitask environment.
  • Strong analytical and business acumen skills and proven selling skills.
  • Ability to execute key strategies and develop relationships remotely by telephone.
  • Interpersonal skills to work effectively with diverse customers and colleagues.
  • Presentation skills to engage and meet the needs of varied audiences.
  • Proficiency with sales force automation.
  • Strong written and verbal communication skills.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and other software.
  • Ability to travel by air and/or car; the posting states up to 15–20% of the time and separately lists travel as 5% of the time.
  • Must reside in or be relocatable to the Austin, Texas area.
  • Must be able to work one of the specified Central Time schedules: 8:00 a.m.–4:30 p.m., 8:30 a.m.–5:00 p.m., 7:30 a.m.–4:30 p.m., or 8:00 a.m.–5:00 p.m.

Nice To Haves

  • Bachelor’s degree preferred; relevant and equivalent industry experience is also accepted.
  • Experience in the aesthetics or healthcare industry, including interaction with physicians or patients.
  • Experience educating or influencing targeted customers.
  • Two years of inside sales experience preferred.

Responsibilities

  • Consistently achieve sales quota across the product portfolio and execute marketing plans.
  • Create call and business development plans across the product portfolio; adapt to multiple initiatives and focus sales processes on business growth and relationship building.
  • Manage sales quota attainment and customer satisfaction through regular communication with the Regional Manager and Inside Sales Area Manager, sample allocation, order placement, marketing materials, and support for account marketing strategies.
  • Lead execution of campaigns, promotions, new product launches, account training on Allergan programs, and other sales initiatives.
  • Develop product knowledge and use it to address customers’ business needs, identify new product, program, and training opportunities, and qualify new business.
  • Educate customers on product indications, contraindications, safety, and how products address their needs.
  • Gather information to understand customer problems and develop solutions and ideas that exceed customer expectations.
  • Identify growth opportunities by expanding customer reach, increasing product utilization in existing accounts, and launching new products and indications.
  • Educate and support customers on marketing strategies, including websites and social media, internal office branding, patient segmentation, and external marketing.
  • Pre-plan sales calls and manage time effectively to maximize customer contact and engagement.
  • Maintain current knowledge of the industry and competitive products.
  • Comply with applicable quality and regulatory guidelines, company policies, required reports, and requests.
  • Collaborate with the Regional Manager, field representatives, and Inside Sales Area Manager to drive sales objectives, cultivate relationships, and identify growth opportunities.
  • Coordinate coverage plans for leaves of absence and vacant territories with the relevant sales representative, Region Manager, and Inside Sales Area Manager; support accounts and execute sales initiatives during coverage.
  • Attend required sales training and meetings.
  • Complete administrative responsibilities, including presentations and expense reports, on time.
  • Represent the company with strong work ethic, integrity, ethics, honesty, loyalty, and professionalism.

Benefits

  • Flexible career paths with an emphasis on opportunities for internal mobility.
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