Business Development Inside Sales Representative

Golden Star Technology•Cerritos, CA

6d•Onsite

About The Position

Golden Star Technology (GST) is seeking a proactive, relationship-driven Business Development Inside Sales Representative to generate growth through prospect outreach, inside sales, and customer relationship management. The role is based at the Cerritos HQ Office and combines outbound business development with customer support and sales coordination. The representative will prospect and qualify leads, manage opportunities through the sales pipeline, prepare quotes, process purchase orders, and track open orders and pending activities. They will serve as a primary contact for routine customer inquiries, recommend solutions, and coordinate with purchasing, logistics, vendors, and suppliers to support accurate, on-time delivery. The position requires persistence, organization, clear communication, and adaptability in a fast-paced, multitasking environment. Golden Star Technology, founded in 1985 and headquartered in Cerritos, California, provides IT and AV solutions to businesses, enterprise organizations, educational institutions, and government agencies nationwide. The company highlights teamwork, integrity, accountability, and continuous professional development.

Requirements

At least 4 years of experience in inside sales, account management, customer success, or vendor relations.
Experience managing a sales pipeline from initial outreach to close, including lead qualification, quoting, and follow-up.
Demonstrated success in outbound prospecting and cold-calling.
Strong critical thinking, problem-solving, and organizational skills.
Excellent written, verbal, and interpersonal communication abilities.
Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint.
Ability to thrive in a fast-paced, multitasking environment.
High level of accuracy, accountability, and customer-service orientation.
Flexibility, adaptability, and comfort shifting priorities as needed.

Nice To Haves

Experience with CRMs, ERP systems, or customer portals.
Enjoyment of creative approaches to outbound prospecting.

Responsibilities

Drive outbound activity through cold calls, creative outreach strategies, and follow-up campaigns to vendor leads, inbound inquiries, and dormant accounts.
Qualify prospects by identifying needs, budgets, timelines, and key decision-makers.
Partner with sales leadership to identify strategic growth opportunities within assigned territories or verticals.
Support broader business development initiatives as needed.
Prepare and deliver accurate, timely customer quotes.
Process purchase orders and verify pricing, terms, and delivery expectations.
Manage quote logs, open orders, and backlog reports using internal systems or customer account portals.
Track, review, and follow up on open opportunities, quotes, and pending order activities.
Provide additional sales support to keep deals moving smoothly.
Serve as a primary point of contact for day-to-day customer inquiries.
Understand customer needs and recommend solutions that support satisfaction and loyalty.
Build strong relationships with customers, vendors, and internal teams.
Coordinate with purchasing, logistics, vendors, and suppliers to support accurate, on-time delivery.