Inside Sales & Business Development Representative

TDM Systems•Mebane, NC

2d•Remote

About The Position

Sandvik’s Tool Flow Solutions Division is seeking an Inside Sales Representative to support Toolhive and Cribwise sales activity in the United States. This junior individual-contributor role owns outbound prospecting and inbound lead qualification for assigned territories, with authority to select prospects within the target-account framework, develop outbound messaging, and make lead-qualification decisions. Other closely related assignments may be required. The role combines prospect research and personalized outreach across email, LinkedIn, phone, and video with qualification of inbound, trial, partner, event, webinar, and cross-portfolio leads. The representative will conduct discovery using the BANT framework, document activity and lead status in the CRM, maintain data quality, and collaborate with Marketing on lead scoring and MQL criteria. The role involves occasional regional travel and may require occasional off-hours activity to reach prospects in different time zones.

Requirements

University degree in business, engineering, marketing, communications, or a related discipline; equivalent practical experience demonstrating commercial outreach and qualification may be considered.
Strong written and verbal communication skills in English, including the ability to produce concise, personalized outbound messaging.
Confidence in outbound telephone and video conversations, including cold opening and structured discovery.
Organizational discipline, including consistent CRM hygiene, activity logging, and iteration on what is working.
Curiosity about manufacturing, software, or both, and willingness to build CAM, CNC, and tool-data domain knowledge.
Eligibility to work in the role’s designated region.
Willingness to travel occasionally for team meetings, partner events, and industry trade shows in the assigned region.
Demonstrable outreach discipline and commercial drive; the role is suitable for early-career commercial professionals or recent graduates.
Ability to learn technical domains quickly and translate technical benefits into customer-facing messaging.
Occasional off-hours activity may be needed to reach prospects across different time zones.

Nice To Haves

Prior experience in B2B sales development, business development, sales, or customer success.
Exposure to SaaS, industrial software, or the CNC and machine-shop environment.
Familiarity with sales engagement platforms such as Outreach.io or HubSpot Sequences and with LinkedIn Sales Navigator.
Additional language skills relevant to the role’s region, such as German, Swedish, French, Italian, or Hindi.

Responsibilities

Execute outbound prospecting to Toolhive prospects through email sequences, LinkedIn outreach, and phone calls.
Research target accounts using LinkedIn Sales Navigator and company websites, identifying CAM software in use, machine count, and current tool-management approach.
Personalize outreach to each prospect’s environment, referencing relevant CAM systems, industry, and apparent pain points.
Build and maintain regional target-account lists for the assigned territory.
Promptly qualify inbound Toolhive leads, including trial signups, website form fills, content downloads, and webinar registrations.
Monitor the Toolhive trial-user activity dashboard and engage users who reach defined engagement thresholds.
Conduct discovery calls and qualify leads using the BANT framework: Budget, Authority, Need, and Timeline.
Follow up with leads from industry trade shows and webinars.
Qualify Toolhive leads referred by reseller partners before handing them to the Account Executive.
Follow up with CAM software users who indicate Toolhive interest through webinars, CAM integration landing pages, or CAM reseller referrals.
Qualify Cribwise referrals from Sandvik tooling-division sales representatives before Account Executive handoff.
Qualify Cribwise-to-Toolhive upsell leads forwarded by the Partner Sales Manager.
Log prospecting and qualification activity in the CRM, including calls, emails, LinkedIn touches, and lead-status changes.
Maintain data hygiene on assigned lead records and support the Sales Operations Specialist with record enrichment.
Collaborate with Marketing on the lead-scoring model and MQL criteria.