Inside Sales Development Representative
About The Position
iCEV is a Career & Technical Education provider offering online curriculum and industry-recognized certifications. The Inside Sales Development Representative identifies and qualifies leads, develops client relationships, presents solutions, and closes their own book of business. The role includes prospecting, product demonstrations, pipeline and follow-up management, sales negotiations, CRM recordkeeping, and collaboration with marketing and sales teams. The representative also supports customers after the sale by helping with onboarding, expansion opportunities, and successful implementation. Some travel to regional or national sales meetings and conferences is required. The position reports weekly, monthly, and quarterly results to the Account Manager Team Lead.
Requirements
- Proficiency with Salesforce or other CRM software.
- Strong communication skills by phone, email, and Zoom.
- A creative, proven problem-solving approach and strong analytical skills.
- Motivation and ability to advance within a sales organization.
- Inside sales or sales development experience and a record of achieving sales quotas are preferred but not required.
Nice To Haves
- Any of the following industry-recognized certifications offered on the company’s platform: AMSA Culinary Meat Selection & Cookery Certification; AMSA Food Safety & Science Certification; AMSA Meat Evaluation Certification; BASF Plant Science Certification; Benz School of Floral Design Principles of Floral Design Certification; Center for Financial Responsibility Personal Financial Literacy Certification; Ducks Unlimited Ecology Conservation & Management Certification; EETC Principles of Small Engine Technology Certification; Elanco Fundamentals of Animal Science Certification; Elanco Veterinary Medical Application Certification; Express Employment Professionals Business Office Technology Certification; Express Employment Professionals Career Preparedness Certification; HBAA Residential Construction Skills Certification; NCLCA Principles of Livestock Selection & Evaluation Certification; NHJTCA Equine Management & Evaluation Certification; NRCS Fundamentals of Conservation & Sustainability in Agriculture Certification; Skilled to Build Michigan Foundation Residential Construction Skills Certification; Southwest Airlines Professional Communications Certification; SFMA Turfgrass Science Certification.
- Inside sales or sales development experience with a track record of achieving sales quotas.
Responsibilities
- Identify and qualify new sales opportunities through outbound prospecting.
- Develop and maintain relationships with potential clients, understand their needs, and present appropriate solutions.
- Conduct product demonstrations and presentations to showcase the value of the company’s offerings.
- Manage the sales pipeline and follow up with leads in a timely manner.
- Negotiate and close deals to meet or exceed sales targets.
- Collaborate with marketing and sales teams to optimize lead-generation and conversion strategies.
- Maintain accurate records of sales activities and client interactions in the CRM system.
- Report weekly, monthly, and quarterly results to the Account Manager Team Lead.
- Represent the company’s products and services, using product knowledge and consumer research to explain how solutions meet customer needs.
- Generate leads and nurture Marketing Qualified Leads while identifying new sales opportunities.
- Nurture post-sale relationships to onboard customers, drive expansion opportunities, and support successful implementation.
- Travel to regional or national company sales meetings, conferences, and similar events.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
