Inside sales I

White Cap Management • Indianapolis, IN

5d

About The Position

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling. The role processes orders across phone, email, text, and counter channels; handles customer payments; identifies stock products and comparable alternatives; and maintains margin goals within established pricing guidelines. The position coordinates with team members to ensure service commitments are met.

Work is performed under close supervision, using established processes, past practices, or instructions. The employee seeks supervisor guidance on non-routine or problem areas, and deviations from the norm require supervisor approval. The role involves limited independent judgment and detailed checks or close review by a senior coworker or supervisor.

Requirements

• 0–2 years of experience in the area of responsibility.
• High school diploma or GED strongly preferred.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Nice To Haves

• High school diploma or GED.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Responsibilities

• Process orders accurately and promptly across phone, email, text, and counter channels.
• Handle credit card, check, and cash transactions securely.
• Identify stock products and recommend comparable alternatives.
• Maintain margin goals within established pricing guidelines.
• Coordinate with team members to ensure service commitments are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED