Inside sales I

White Cap•Indianapolis, IN

About The Position

A position at White Cap offers an exciting and diverse environment, opportunities to meet people, and a variety of career opportunities. White Cap associates support the company’s commitment to Building Trust on Every Job by being knowledgeable, capable, and dependable. The Inside Sales I role provides dependable service through accurate order entry, basic pricing, and secure payment handling. The position works under close supervision, follows established processes, and seeks supervisor guidance for non-routine or problem areas. Work is subject to detailed checks or close review by a senior coworker or supervisor.

Requirements

  • 0–2 years of experience in the area of responsibility.
  • Basic computer proficiency.
  • Strong attention to detail and accuracy in transactional tasks.
  • Ability to communicate clearly and professionally with customers and associates.
  • Basic understanding of product categories and pricing guidelines.
  • Demonstrates teamwork and dependability in a fast-paced environment.

Nice To Haves

  • High school diploma or GED is strongly preferred.

Responsibilities

  • Process orders accurately and promptly across phone, email, text, and counter channels.
  • Handle credit card, check, and cash payments securely.
  • Identify stock products and recommend comparable alternatives.
  • Maintain margin goals within established pricing guidelines.
  • Coordinate with team members to ensure service commitments are met.
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