Inside Sales I

White Cap Management • Charlotte, NC

4d

About The Position

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling. The role processes customer orders across multiple channels, handles payments, identifies stock products and comparable alternatives, maintains margin goals within established pricing guidelines, and coordinates with team members to meet service commitments.

Work is performed under close supervision using prescribed processes, past practices, or instructions. The employee seeks supervisor guidance for non-routine or problem areas, and deviations from the norm require supervisor approval. The role involves limited independent judgment and detailed checks or close review by a senior coworker and/or supervisor.

The position is located in a comfortable indoor area with infrequent, non-objectionable unpleasant conditions. Work is mostly seated, with frequent opportunities to move about; rare occasions may require moving or lifting light articles. Overnight travel is typically less than 10% of the time.

Requirements

• 0–2 years of experience in the area of responsibility.
• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrated teamwork and dependability in a fast-paced environment.

Nice To Haves

• High school diploma or GED is strongly preferred.

Responsibilities

• Process orders accurately and promptly across phone, email, text, and counter channels.
• Handle credit card, check, and cash transactions securely.
• Identify stock products and recommend comparable alternatives.
• Maintain margin goals within established pricing guidelines.
• Coordinate with team members to ensure service commitments are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed