Inside Sales I

White Cap • Charlotte, NC

6d

About The Position

Responsible for providing dependable service through accurate order entry, basic pricing, and secure payment handling. The role processes customer orders across phone, email, text, and counter channels; handles payments; identifies stock products and comparable alternatives; maintains margin goals within established pricing guidelines; and coordinates with team members to meet service commitments.

Work is performed under close supervision, with limited independent judgment and detailed review of work by a senior coworker or supervisor. The position is based in a comfortable indoor environment. Most of the time is spent sitting, with frequent opportunities to move about and rare occasions requiring movement or lifting of light articles. Overnight travel is typically less than 10% of the time.

Requirements

• HS Diploma or GED is strongly preferred.
• 0–2 years of experience in the area of responsibility.

Nice To Haves

• Basic computer proficiency.
• Strong attention to detail and accuracy in transactional tasks.
• Ability to communicate clearly and professionally with customers and associates.
• Basic understanding of product categories and pricing guidelines.
• Demonstrates teamwork and dependability in a fast-paced environment.

Responsibilities

• Process orders accurately and promptly across phone, email, text, and counter channels.
• Handle credit card, check, and cash payments securely.
• Identify stock products and recommend comparable alternatives.
• Maintain margin goals within established pricing guidelines.
• Coordinate with team members to ensure service commitments are met.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED