Inside Sales/Estimator

JADCO Manufacturing • Harmony, PA

1d

About The Position

The Inside Sales/Estimator supports project proposals, pricing, and customer relationships through organized, detail-oriented estimating and quoting. The role develops accurate, competitive quotes and coordinates with sales, engineering, vendors, and production to support customer needs and delivery commitments.

The position communicates with customers about orders, quotations, and lead times; interprets prints, specifications, and customer requirements to estimate project costs, size, materials, nature, and duration; and enters complete customer information into the ERP system. It also coordinates order status and changes across departments, monitors quality and specification requirements, and supports customer and prospect database development.

Requirements

• Ability to read blueprints efficiently.
• Ability to read, evaluate, and interpret prints, drawings, and specifications.
• Exceptional verbal and written communication skills.
• Decision-making, problem-resolution, and creative-thinking skills.
• Highly proficient computer skills, including Microsoft Office Suite and ERP systems.
• Training in inside sales and/or estimating.
• Ability to work in a fast-paced, self-directed entrepreneurial environment.

Nice To Haves

• Associate's degree in Metallurgy, Drafting, or a related engineering discipline.
• General knowledge of fabrication, welding, machining, and drafting principles.
• Prior involvement in fabrication and a steel service center.
• Previous experience in a fabrication or steel service environment.

Responsibilities

• Support project proposals, pricing, and customer relationships through estimating and quoting.
• Prepare accurate, competitive quotes and collaborate with sales, engineering, vendors, and production.
• Communicate with customers to request orders and provide quotations and lead times.
• Collect and analyze project information to estimate cost, size, materials, nature, and duration based on prints, specifications, and customer requirements.
• Explain product or service features and benefits, discuss credit terms, quote prices, and prepare sales order forms.
• Coordinate with related departments on order status to help ensure delivery commitments are met.
• Process sales order cancellations and changes and communicate them to related departments.
• Capture accurate, complete customer information in the ERP system for customer relationship management.
• Work with the Outside Sales Team, Production Leadership, Drafting Department, and outside vendors or service providers to prioritize, coordinate, and schedule customer needs.
• Monitor quality standards and specification requirements, and communicate discrepancies or issues that may affect quality, scheduling, or delivery.
• Communicate customer feedback and suggestions for improving efficiency, quality, safety, and continuous improvement.
• Maintain and expand the organization's customer and prospect database.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed