Inside Sales & Estimating Specialist

Heale Manufacturing Co., LLC • Waukesha, WI

69d • $60,000 - $70,000 • Onsite

About The Position

The Inside Sales & Estimating Specialist prioritizes customer responsiveness at Heale Mfg for purchase orders and requests for quotation, helping the company grow revenue with existing and new customers. The role combines customer service, estimating, and inside sales. It tracks customer orders, handles delivery changes, develops pricing, resolves problems, and communicates effectively. It creates quotes for customer and prospect inquiries by working with vendors to obtain pricing for parts with the best lead time and price. It also identifies new business opportunities and supports the company’s goal of doubling in size within three years. The employee is expected to become proficient in the in-house M1 ERP system for order tracking, quotation development, and vendor pricing requests. This is an in-person position in Waukesha, with hours Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Strong written and verbal customer communication skills.
• Solid math skills and attention to detail.
• Understanding of pricing.
• Experience in a manufacturing environment.
• Strong customer-facing communication skills.
• High skill with Excel, Microsoft Office 365, and PowerPoint.
• Experience reading electrical schematics, wiring diagrams, harnesses, or related components and fixtures.
• Minimum education: an associate degree in accounting, business, mathematics, electronics, or a related field.

Nice To Haves

• Prior customer service and inside sales responsibilities.
• Knowledge of quoting and costing processes.
• Knowledge of wire harness industry production capabilities and processes.
• Experience with ERP software systems and Adobe.
• Preferred education: a bachelor's degree in accounting, business, mathematics, electrical engineering, or a related field.

Responsibilities

• Track customer orders and handle delivery changes.
• Develop pricing, resolve problems, and communicate effectively with customers.
• Create quotes for customer and prospect inquiries by obtaining vendor quotes for parts with favorable lead times and pricing.
• Find new business opportunities and help the company pursue its goal of doubling in size within three years.
• Become proficient in the M1 in-house ERP system for order tracking, quotation development, and vendor pricing requests.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree