Estimating & Inside Sales Manager

ASSA ABLOY•Montgomery, AL

22h•$100,000 - $150,000•Onsite

About The Position

The Estimating & Inside Sales Manager leads the Estimating and Inside Sales teams at Norshield Architectural Security Products, an ASSA ABLOY company. The role supports customer development, business growth, and continuous improvement by applying technical and commercial expertise to improve quoting, strengthen customer relationships, and proactively identify opportunities and solve customer challenges. The manager leads and develops both teams, manages customer inquiries and opportunities, oversees estimating accuracy and efficiency, and works with Sales, Engineering, Operations, Production, and Customer Success. The position reviews specifications and drawings for product applicability, constructability, and compliance with certified and tested configurations; supports customers and project stakeholders during development and pre-bid discussions; and helps improve the estimating platform and related processes. The role is onsite Monday through Friday in Montgomery, Alabama, with periodic travel for product testing, conferences, and business development activities. This is an exempt, salaried position with an annual salary range of $100,000 to $150,000. Final pay depends on experience, skill level, and other qualifications.

Requirements

Minimum of 10 years of relevant experience in estimating, engineering, project management, or a related technical or construction field.
Prior experience leading, coaching, or mentoring a commercial team and managing multiple priorities in a fast-paced environment.
Strong understanding of blueprint reading, technical specifications, and applicable building and security code requirements.
Proven experience interfacing directly with customers, architects, and contractors at the project development level.
Advanced proficiency in Excel and Microsoft Office.
Excellent written and verbal communication skills, with the ability to build strong relationships across all levels of an organization.
Willingness and ability to travel periodically for product testing, industry conferences, and business development activities.

Nice To Haves

Bachelor of Science in Architecture, Engineering, or Construction Management preferred; equivalent experience will be considered.
Experience developing or improving estimating tools or platforms strongly preferred.
Working knowledge of AutoCAD/CAD and value engineering principles is a plus.
DoD, DoS, or DHS security clearance is a plus.

Responsibilities

Lead the inside sales function and ensure customer inquiries, opportunities, and follow-up activities are managed effectively and professionally.
Coach and develop team members in technical knowledge, customer communication, sales skills, and overall effectiveness.
Build a proactive, customer-focused culture centered on identifying opportunities, solving customer problems, and developing long-term relationships.
Partner with Sales to identify new customers, projects, markets, and business development opportunities.
Establish consistent processes for following up on quotes and open opportunities.
Engage customers, architects, contractors, and other stakeholders during early project discussions and the pre-bid process.
Qualify and prioritize incoming opportunities based on customer needs, technical fit, timing, probability of success, and business potential.
Develop relationships with existing customers and identify opportunities to grow current accounts.
Monitor the sales and estimating pipeline for stalled opportunities, trends, follow-up needs, and additional customer-engagement opportunities.
Establish and monitor commercial metrics such as quote volume, quote-to-order conversion, turnaround time, pipeline activity, customer follow-up, and win/loss trends.
Lead, coach, and develop the Estimating team, ensuring accuracy, consistency, and efficiency across quoting activities.
Review project specifications and drawings to determine product applicability, constructability, and compliance with certified and tested configurations.
Coordinate with ASSA ABLOY Sales and Norshield Engineering and Operations to align estimates with tested products and available certifications.
Lead continued development of the estimating platform, transitioning Excel-based processes toward a more scalable and standardized system.
Serve as a technical point of contact for customers, architects, and contractors during project development and the pre-bid process.
Review and approve estimates for complex, high-value, or escalated projects.
Establish best practices for pricing strategy, proposal quality, and customer communication.
Track estimating performance, including quote volume, hit rate, turnaround time, and accuracy.
Partner with Sales, Engineering, Production, and Customer Success to align estimates with business goals and project timelines.
Ensure compliance with internal processes, applicable codes and standards, government regulations, corporate policies, and the ASSA ABLOY Code of Conduct.
Participate in customer meetings, product testing, conferences, industry events, and other business development activities as needed.
Contribute to a culture of safety, collaboration, continuous improvement, and customer-first service.
Perform other duties and special projects as assigned.