Inside Phone Sales - HVAC

Plumbline Services•Centennial, CO

1d•$50,000 - $65,000

About The Position

Plumbline Services is seeking an Inside Sales Coordinator to join a team focused on delivering excellent customer service. The coordinator schedules prospective clients who request service through company lead-generation efforts, builds trust with them, and books appointments at times convenient for their schedules. The role involves phone sales, maintaining call and sales logs, coordinating with department managers, tracking revenue recovery, and documenting client issues that may require follow-up. The schedule is flexible, with five workdays per week and Saturdays preferred as part of the five-day schedule. Compensation is commission-only with training pay.

Requirements

At least 2 years of cold-calling experience.
Previous direct-to-consumer sales experience, preferably phone sales.
Strong phone and communication skills.
Experience in and understanding of a commission-only position.
Ability to work five days per week; Saturdays are preferred as part of the five-day schedule.
Multitasking ability.
Proficient outbound phone skills.
Proficient written and computer skills.
Highly self-motivated, with a drive to succeed.

Nice To Haves

Previous phone sales experience.
Availability to include Saturday in the five-day schedule.

Responsibilities

Schedule prospective clients who request service through company lead-generation efforts.
Build trust with prospective clients and schedule service appointments at convenient times.
Maintain a daily log of calls, including the department and type of call.
Maintain a daily sold log to cross-reference Service Titan.
Communicate with department managers to identify areas of greatest need and missed opportunities.
Track which technicians or salespeople are receiving the most revenue recovery.
Log client issues and create a task for the department manager when action is needed.