Inside Sales Rep - Residential HVAC

Lennox International • Livonia, MI

5d

About The Position

The Inside Sales Rep sells products, services, and supplies to selected customers in a designated market area or accounts through inbound or outbound telephone contacts. The position may include account responsibility with quotas. Limited field activity may occur infrequently. The role quotes jobs, closes sales on assigned products or generates leads for outside sales staff, proactively sells to the installed base in support of company promotion and upgrade campaigns, and collaborates with and supports field sales.

Requirements

• High school diploma or an equivalent combination of education and experience.
• At least 2 years of related experience.
• Strong abilities in relationship building, listening, persuading, negotiating, and time management.
• Knowledge of principles and methods for showing, promoting, and selling products or services, including marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Knowledge of customer service principles and processes, including customer needs assessment, meeting service quality standards, and evaluating customer satisfaction.
• Effective written and verbal communication skills.
• Intermediate industry and product knowledge.
• Ability to use Microsoft Office and customer relationship management software.

Nice To Haves

• Bachelor's degree or equivalent.

Responsibilities

• Quote jobs.
• Close sales on assigned products or generate leads for outside sales staff.
• Proactively sell to the installed base in support of company promotion and upgrade campaigns.
• Collaborate with and support field sales.

Benefits

• Tuition reimbursement.
• Medical, dental, and vision insurance.
• Prescription drug coverage.
• 401(k) retirement plan.
• Short-term disability insurance.
• 8 weeks of paid birthing leave.
• 2 weeks of paid bonding leave.
• Life and long-term disability insurance.
• Up to 12 days of paid time off, depending on date of hire and eligibility.
• Up to 2 paid well-being days, depending on date of hire and eligibility.
• Up to 1 paid volunteer day, depending on date of hire and eligibility.
• Up to 12 paid holidays, depending on date of hire and eligibility.
• Up to 3 floating holidays per year, depending on date of hire and eligibility.
• Bonus eligibility in accordance with the applicable company plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED